Ryanair is known for its no-frills flying experience and it's also known for having a forthright approach on its social media channels. So anyone going on twitter to complain about the low-cost airline had better be prepared for a punchy response.
And the airline didn't disappoint when one passenger tweeted Ryanair to complain about how their party of eight were split up on a flight. The customer said it was frustrating what happened when they checked in.
Twitter user Grant wrote: "I understand selling seats to people with a preference, however, why on earth when I check in a party of 8 for random seats, you literally split everyone in the party up? Really frustrating."
