Who do you send for when the mountain of flowers left by mourners at the gates of Kensington Palace for Diana, Princess of Wales threatens to catch fire from the heat of its decomposition? Or when you need to persuade a thousand senior Whitehall officials that they can no longer park on Horseguards? Or set up a National Lottery? Take action on Press Regulation? Find a compromise on party political funding? Or abolish the role of lord chancellor without rewiring the entire constitution?
For more than 30 years, the answer to all these challenges and many more was to call for Hayden Phillips.
