In 2021 we bought our 17-year-old a voucher for lessons with Ooosh! driving school and paid £600 by bank transfer. Shortly afterwards, the instructor, Mike Vallis, said there had been a “family tragedy” and he couldn’t start the lessons for a few weeks. After a couple of months we tried to contact him, but he couldn’t be reached.
Ooosh! said he’d been dropped because he was unreliable. It eventually arranged for another instructor, but said we would have to pay again as fees are paid directly to instructors. Since April, we have been trying to get a refund of our initial £600 from Ooosh! and Vallis.
SH, Omeath, County Louth
