Sony has filed two US patent applications describing an AI system that could diagnose faults in a PlayStation or other connected device, generate diagnostic code and potentially produce software updates when the same problem appears across multiple machines.
The system sends diagnostic information from a device to a remote server, where AI models analyse the data and determine whether further investigation or corrective action is needed. A large language model (LLM), an AI system capable of generating code, could then create a diagnostic program for the specific fault and send it back to the device to run.