The board of Lloyds Banking Group have been handed a letter calling them to act on evidence alleging fraud and to set aside around £3bn as remediation.
The document was provided by David Laity, a minority shareholder and former CID detective, at the bank's annual general meeting (AGM).
Following complaints by other shareholders in the questions section of the meeting, Laity said there was a "disconnect" between some bad apples at the bank and the the board, offering to act as a liaison for the victims of historic fraud.