Structured negotiation is a collaborative and solution-driven dispute resolution technique which is increasingly being used as an alternative to litigation. It typically involves inviting the defaulting service provider to the negotiation table and impressing upon them the benefits of complying with social welfare legislations. While its utility pervades sectors, structured negotiation has been most effective in settling disability rights cases in the United States, a development that one of us, Ms. Feingold, has played no small part in ensuring.
OPINION | A call for disability inclusion that must be heeded
