My friend Sue Jones, who has died of cancer aged 67, did enormous good for the people of Harlow in Essex as a welfare rights adviser. Although she was not from Harlow originally, over a period of 40 years she came to imbue the town’s spirit, and became a champion for it.
Sue arrived there in the mid-1980s to work as a benefits and employment adviser in the Welfare Rights and Advice Service, which at the time was run by the local council. She eventually rose to be the service’s chief executive when it floated away from local authority control.
