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AAP
AAP
Farid Farid and Samantha Lock

THE TRUTH ABOUT: Telstra mobile outage plunges thousands into chaos - Caught on Camera

Telstra has blamed a software issue for a major outage that caused nationwide disruptions. (George Chan/AAP PHOTOS)

Australia's largest telco is blaming a software defect for a crippling outage that caused nationwide disruptions, potentially affecting millions of phone-users, travellers and shoppers.

The $56 billion giant, which powers about 25 million Australian mobile services, said its network issues had been fully resolved by 4pm on Wednesday after an outage that began in the early morning.

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