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AAP
AAP
Kat Wong and Poppy Johnston

DARK SECRETS: Telstra put silent numbers addresses in phone book | Rare Historical Photos

Telstra blames system issues and process failures for silent numbers appearing in the White Pages. (Darren England/AAP PHOTOS)

Customers whose "silent" phone numbers were made public by Telstra have been notified about remedies, says the company of a failing the regulator describes as a serious risk.

Millions of customers ask their telecommunications providers for a silent or unlisted number so their details don't appear in directories, often due to concerns for their privacy or safety.

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