LUBBOCK — Robert Lozoya started a recent shift as a nurse manager for Carillon, Lubbock’s biggest senior home, at 7 a.m.
For the next 12 hours, he triaged his duties, picking up the slack for the nurses who did not show up for work. He made sure patients didn’t choke on their lunch, treated wounds and fielded a myriad of calls to doctors, families and pharmacies.