Thailand Post, a state enterprise that provides postal services, is scaling up efforts to optimise its delivery service efficiency in what is called a "parcel-defined logistics strategy" in a bid to level up its operating margins amid intense competition in the sector.
The strategy is meant to ensure the most effective logistics process, ranging from packaging and space management to route optimisation and last-mile delivery.
Retail business is expected to generate 15% of Thailand Post's revenue this year, up from 10% last year.