The story of the Mumbai dabbawalas who deliver lunch boxes to nearly 2 lakh people every day travelling an average of 60 to 70 kilometres and the accuracy with which they are delivered, and their commitment towards the customers and the lively narration of the same by their President Pawan Agarwal held the audience spellbound at the TiECON-2022 in Hubballi on Saturday.
As dabbawala Pawan Agarwal concluded his narration of the 132-year-old service industry, the audience, comprising mainly entrepreneurs and industrialists, gave him a standing ovation.
Making the presentation in his typical style, Mr. Agarwal explained how the coding of the lunch boxes was done and how along with the delivery of the boxes, they were also contributing to the social causes like feeding the orphans.
