
However, new reports show they still aren’t profitable.
According to a 2024 analysis from the Financial Times, leading online food delivery groups in Europe and the U.S. “have racked up more than $20 [billion] in combined operating losses since they went public,” reportedly leaving investors queasy at the idea of funding more loss. Not only that, but consumer reports indicate customer dissatisfaction with the apps is on the rise, while labor groups continue to decry the ways in which they say the food delivery industry takes advantage of gig economy workers.