People’s lives are more enmeshed with digital systems than ever before, increasing users’ vulnerability and insecurity. From data leaks like the 2017 Equifax data breach to the more recent cyberattack on British retailer Marks & Spencer, business operations and data on the internet continue to be vulnerable.
There are good reasons to believe that little will be done about these risks until a massive society-wide crisis emerges.
My research suggests that there are significant failures in our current approaches to risk and innovation. Digital technologies remake social life through new technologies, communication platforms and forms of artificial intelligence. All of which, while very powerful, are also highly risky in terms of malfunctioning and vulnerability to being manipulated.
