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Wales Online
Wales Online
Entertainment
Levi Winchester & Steven Smith

MYSTERIOUS: Thomas cook customers can still claim refunds - What They Never Told You

There are still thousands of Thomas Cook customers who have yet to claim a refund for cancelled holidays after the firm's 2019 collapse, according to the Official Receiver. The government service deals with the winding down of businesses.

It says there are still many people who need to submit a claim in relation to the holiday operator. Refunds have been available via a portal since November 2021 and it is still open. It can be found here.

If you’re submitting a claim, you should provide as much information as possible including your booking number, dates you were due to travel and payment details, reports the Mirror. There currently isn't a deadline for submitting new claims to Thomas Cook and you can submit more than one refund.

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