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The Guardian - UK
The Guardian - UK
National
Mark Sweney

INSANE: Thousands of post office operators say they still have horizon it problems - The Real Truth

Post office branch
More than 90% of post office operators said they had experienced some form of glitch with the Horizon IT system in the past year. Photograph: Kin Cheung/AP

Thousands of post office operators have complained they continue to suffer problems with the system at the heart of the Horizon IT scandal, with nearly all involving a financial shortfall.

As the final phase of the inquiry into the faulty computer system began on Monday, the results of a damning survey shows operators are still struggling with bugs in the system, that trust in the organisation is low and that they believe compensation should be higher.

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