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Daily Mirror
Daily Mirror
Politics
Ashley Cowburn

HISTORICAL FACTS: Train company bosses issue grovelling apologies for letting down passengers | History Defined

Bosses at failing train companies have issued grovelling apologies for letting down passengers in recent months.

Facing a grilling from MPs on Wednesday, a representative from Avanti West Coast admitted the firm had "damaged trust" with the public.

Richard Scott, Director of Corporate Affairs at the West Coast Partnership, said: "The service we have provided over recent months has not been good enough."

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