The number of tourism attractions in Queensland that advertise themselves as wheelchair accessible is on the rise, but some visitors find the use of the term misleading and want business operators and the tourism industry to be more transparent about accessibility claims.
Holiday-makers Clyde and Robin Paterson found it hard to find a tour on a recent trip to Cairns that could accommodate their electric wheelchairs, even though the tour companies' websites assured inclusivity.
"A number of tour companies actually told us that everything was going to be wheelchair accessible, and we didn't find out until we arrived that's not really the case," Mr Paterson said.
