The University Grants Commission (UGC) will soon launch a single-window for submitting grievances by merging the different portals and helplines that exist currently, with the aim to fastrack their resolution as well as monitor institutes that are slow in responding to them.
The portal is called ‘UGC e-samadhan’ and will be available 24x7. It will also provide a toll free number (1800-1110656) for various stakeholders to lodge complaints.
Existing platforms such as Students Grievance Portal, Scholarship and Fellowship Portal and PG Portal, as well as different helplines such as Covid-19 Helpline, Scholarship Helpline, National Scholarship Portal Helpline and Saksham Helpline will be merged with the new portal.