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WEKU
Health
Julie Appleby

HISTORICAL FACTS: Unauthorized aca plan switches drives call for action against rogue agents - The Untold Story

A record number of Americans are getting health insurance through the Affordable Care Act, and states that use the HealthCare.gov marketplace are vulnerable to a scheme where plans are switched without the consumer's permission. (Alex Brandon/AP)

Federal and state regulators aren't doing enough to stop the growing problem of rogue health insurance brokers making unauthorized policy switches for Affordable Care Act policyholders, say consumers, agents, nonprofit enrollee assistance groups, and other insurance experts.

"We think it's urgent and it requires a lot more attention and resources," says Jennifer Sullivan, director of health coverage access for the Center on Budget and Policy Priorities.

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