Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Guardian - UK
The Guardian - UK
Business
Miles Brignall

UNCOVERED: Ups won t accept return of 899 product it delivered - Caught on Camera

A driver inside a UPS truck
UPS said it can only carry lithium batteries (of more than 100Wh) that are properly packaged and labelled, and certified. Photograph: Justin Lane/EPA

Can you help with a bizarre situation I find myself in? I bought a projector online, but it was not suitable so I sent it back. The parcel firm UPS had delivered it, so it seemed sensible to get UPS to return it. How wrong I was.

I completed the online booking form, selecting the boxes to show that there was a lithium ion battery in the projector, and paid the fee.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.