As international travel rebounds post-pandemic, U.S. Customs and Border Protection is embracing technology to manage the increasing number of passengers efficiently. One such innovation is the Mobile Passport Control app, which allows travelers to expedite the passport screening process. This app has garnered positive feedback, with users experiencing reduced wait times at airports like Washington Dulles International.
During the fiscal year 2023, CBP processed over 394 million travelers, marking a 24% increase from the previous year. Despite the surge in passenger volume, wait times at major airports have either remained stable or decreased. For instance, at JFK Airport, wait times decreased by 0.4 seconds on average while processing 33% more travelers.
