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AAP
AAP
Tess Ikonomou

EXPLAINED: Users out of pocket over triple zero failed cellphones - The Real Truth

The Samsung Galaxy S6 is among a number of old phones with issues connecting to triple-zero. (Mick Tsikas/AAP PHOTOS)

Some Samsung mobile phone users will get free handsets after being stung by triple-zero issues, but telcos and the electronics giant have stopped short of offering blanket replacements.

Testing undertaken by the telecommunications giant found more than 70 older-model Samsung handsets weren't connecting correctly to the emergency service.

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