Jan Hassell's poor eyesight means she can't drive, and she also has epilepsy and a nerve condition that makes sitting for too long very painful.
But the retired nurse has no choice but to make the hour-long journey from her home in Horsham to Nhill, to visit her elderly parents, on a bus.
Her sister, who owns a farm with her husband at Balmoral, sometimes drives her to her parents, but that's a four-hour round trip given Balmoral is an hour south of Horsham.
