Naoise Rush, Community Manager at Delphi, argues that trust‑centric user networks, not bigger language models, will determine the winners of the generative‑AI boom.
A year into the generative‑AI gold rush, startups keep releasing ever‑larger models and slicker user interfaces. Yet adoption often stalls at the first click because they still want to know there's real humans behind the operation. As Naoise Rush puts it, "the most difficult point is trying to convince people that you're not AI whenever they first initially talk to you."
