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The Guardian - AU

Politics

Natasha May

YOU WONT BELIEVE: Why critics worry counselling app betterhelp could create codependency - What They Never Told You

BetterHelp Carly Dober Andrew Campbell Mental Health

A low angle view of a person using a phone — People are turning to online therapy because of a lack of local counsellors. Photograph: miniseries/Getty Images

After her mother’s death, Elizabeth* sought therapy to process the trauma of seeing her father abuse her mother while she was suffering from dementia.

With a lack of therapists on the New South Wales South Coast, she turned to online counselling platform BetterHelp, which claims to “remove the traditional barriers to therapy”.

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