The Windrush compensation scheme must improve after it failed to consider a dying woman’s claim properly and wrongly refused to compensate her husband for the loss of his pension, an ombudsman has said.
Caroline Tobierre’s last days were “overshadowed” by an “exhausting” compensation battle. The WCS has now been ordered by the Parliamentary and Health Service Ombudsman (PHSO) to pay £25,000 to her widower, Thomas Tobierre, 71, and daughter Charlotte Tobierre, 40.
