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The Independent UK
The Independent UK
National
Michael Liedtke

BIZARRE: Yelp introduces an ai chatbot to help users sift local recommendations - What They Never Told You

The San Francisco-based company decided to create an AI chatbot that shows the evidence underlying its findings - (Getty Images)

Yelp is introducing a new AI chatbot to make it easier for users to sift through reviews and make a decision on where to eat or what business to visit.

Yelp’s users have always been able to dive into its reservoir of 330 million local business reviews, but they sometimes find themselves drowning in a sea of commentary from other people about restaurants, doctors, plumbers, roofers and a smorgasbord of other merchants.

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