
- Zomato introduces Nugget, an AI-driven customer support platform, marking the company’s first B2B offering from Zomato Labs.
- The no-code platform promises effortless scalability and customizability and can autonomously resolve up to 80% of customer queries.
Zomato, the famous food and grocery delivery app from India, has launched an artificial intelligence (AI)-powered customer support platform called “Nugget” for businesses across the globe. It is a cost-effective solution and the first AI tool from Zomato Labs, which is the company’s incubator for in-house innovations. Here’s everything you need to know about.