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UNCOVERED: 9 - Caught on Camera

Loyalty penalty costing power customers, warns ACCC

Energy consumers are paying more than they should be and the consumer watchdog wants households to force providers to compete harder by shopping around.

AAP

Woolworths says it has more than 40 competitors in Australia – we went looking for them

The supermarket giant cites specialist providers, convenience stores and online retailers among its rivals, but many seem well out of its league

The Guardian - AU

Woman with intellectual disability who Optus allegedly signed up to 24 contracts just one of hundreds in lawsuit

ACCC alleges telco sold hundreds of vulnerable people phones and plans they couldn’t afford, mostly from three stores

The Guardian - AU

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Firms risk watchdog attack over dodgy ads during sales

Businesses are being warned against using misleading advertising ahead of a major sales period, as the consumer watchdog found a number of concerning practices.

AAP

New immigration detention subcontractor accused of price-fixing on ADF contracts

Spotless Facility Services and Ventia Australia allegedly colluded while holding service contracts at more than 200 Australian defence force sites

The Guardian - AU

Coles and Woolworths claim Strepsils and Oreos price promotions ‘not illusory’ in new court documents

Legal rebuttals against accusations of misleading shoppers lodged in federal court

The Guardian - AU

How can News Corp call its gas splash an ‘exclusive’ and a ‘special report’ when it’s paid for by industry?

Readers led to believe a short-on-facts advertorial exhorting government to let companies extract more gas is straight news coverage

The Guardian - AU

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Booking a summer holiday deal? Beware ‘drip pricing’ and other tactics to make you pay more than you planned

Have you ever spotted what looked like a great deal on a website, added it to your “basket” and proceeded to checkout – only to find extra fees added on at the last minute?

The Conversation

Shopping around for the best deal on groceries is good advice for most Australians – except if you live in the bush

It’s a 100km round trip to the nearest major supermarket chain. Should I budget in extra fuel to shop the specials, or just stick to my local IGA?

The Guardian - AU

‘Neutralising’ Coles: what we learned from Woolworths at the ACCC supermarket hearing

Government-ordered inquiry into the sector turned its attention to Australia’s biggest supermarket on Monday

The Guardian - AU

Developer malaise means Woolies is behind more malls

Woolworths has cast itself as being in competition with cake shops and newsagents, while also showing the might of its construction arm.

AAP

Discount class action fresh headache for grocery giants

Australia's two major supermarket chains say they will defend against class action lawsuits brought over allegations of misleading promotional price practices.

AAP

Coles and Woolworths buy big independents to help protect dominance, IGA says

Major supermarkets’ takeover strategy prevents smaller grocers from growing into stronger competitors, inquiry hears

The Guardian - AU

Coles & Woolworths Slapped With Class Action Lawsuit After Inquiry Into Misleading Discounts

“We estimate that the average Australian consumer could be eligible for a refund ranging between $200 and $1,300+, depending on their shopping habits and purchases at these retailers.”

Pedestrian.tv

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The Canberra Times

The Canberra flight routes with the worst delays and cancellations

And the airlines with the worst cancellation rates.

The Canberra Times

Report finds just how much airfares spiked since end of Rex. One route doubled

Prices for many Canberra flights have risen since Rex's exit.

The Conversation

Predictably, domestic airfares surged after the collapse of Rex. There aren’t many good solutions

Australia’s airline industry is famously duopolistic. Just two companies – Qantas and Virgin Australia – service 98% of the domestic passenger market. That’s not for a lack of other companies having tried to secure a foothold, over many decades.

AAP

Better grocery competition in duopoly-free markets

German discounter Aldi believes grocery competition is stronger in markets that aren't dominated by two major players, like Australia's duopoly.

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The Guardian - AU

Cheapest economy airfares more than doubled on some routes after collapse of Rex flights

ACCC says ticket price spike corresponds with concentration of sector and warns ‘it may be some time before a new airline emerges to compete’

The Guardian - AU

The secretive world of Aldi Australia: which aisle makes the most money and other things we learned

Shoppers got a rare look inside the basket of the discount grocer at the ACCC inquiry into supermarkets

The Canberra Times

Qatar, Virgin say deal could unlock more international flights from Canberra

New documents reveal airlines are considering re-introducing the flights.

AAP

ACCC gives Chemist Warehouse-Sigma merger the go-ahead

A merger between Chemist Warehouse and Sigma Healthcare is unlikely to substantially lessen competition in the pharmaceutical, a watchdog has concluded.

The Guardian - AU

Shrinkflation a ‘difficult decision’ for manufacturers, inquiry told – as it happened

This blog is now closed

The Guardian - AU

Optus sold vulnerable Australian customers phone plans they couldn’t afford, ACCC alleges

Regulator alleges in court case one person living with a disability was sold a phone, a contract, an internet plan and accessories despite not wanting most of it

AAP

Optus regrets 'unacceptable' conduct alleged by ACCC

Australia's second-largest telco says it failed to meet expectations after the consumer watchdog alleged "unconscionable conduct" against vulnerable customers.

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