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EXPLAINED: Beth vincentpietsch | Rare Historical Photos

NDIS workers are being stalked, harassed and assaulted while ‘urgent’ safety reforms take three years to enact

Agency does not plan to fully implement recommended safety measures until 2027, despite reports of hundreds of security incidents

The Guardian - AU

‘Gobsmacked’: Australian workplace relations department to replace short-term staff with third-party contractor

Workers and union say outsourcing will mean loss of knowledge and experience needed to help ‘very vulnerable people’ waiting for government payments

The Guardian - AU

Outsourced call centre staff at NDIS have to pretend to work for government, workers say

Serco employees also say they are given email addresses identical to public servants, making them indistinguishable

The Guardian - AU

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The ATO is meant to be bringing work back in-house. But its target to cut consultants is ‘woefully inadequate’

Figure revealed this week was so low the Australian Services Union asked if it was a typographical error

The Guardian - AU

Worker at Australian Taxation Office call centre takes court action demanding ‘same job, same pay’

Fair Work Commission application comes amid scrutiny of ATO’s use of for-profit call centres

The Guardian - AU

‘Set up to fail’: ATO outsourcing to private call centres focused on boosting profit not helping Australians

Consumer advocates raise significant concerns as union says contractors use lower-paid staff to boost profit

The Guardian - AU

Questacon staff owed thousands in underpaid wages, overtime

The CPSU says it has uncovered 'systemic underpayment'.

The Canberra Times

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One-third of outsourced Australian aged care home inspections rejected as substandard

Aged Care Quality and Safety Commission accused of ‘unacceptable ignorance’ about standard of audits carried out by consultants

The Guardian - AU

MPs condemn payment of millions to consultants over federally funded grant schemes

Politicians and union say assessment of applications should no longer be outsourced to private companies

The Guardian - AU

Consultancy firms paid $40m to review safety of aged care homes did not meet government standards

KPMG was among the four firms to have had reports rejected, a Senate inquiry heard, putting pressure on abandoning future outsourcing altogether

The Guardian - AU

Two-thirds of Australia’s aged care safety inspections outsourced to consultants

Exclusive: Watchdog has contracted third-party providers to conduct audits despite a review warning it’s a ‘significant risk’

The Guardian - AU

BoM staff allege rebranding debacle made ‘toxic work culture’ even worse

Concerns raised about health of exhausted team members and ability to continue providing life-saving information in severe weather

The Guardian - AU

DFAT set to cut graduate program length in half

The highly sought-after Department of Foreign Affairs and Trade graduate program is set to shorten in length next year.

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