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THE TRUTH ABOUT: Ndia | History Defined

Peter waited six months for a new wheelchair on the NDIS. By the time it arrived, it was obsolete

Exclusive: Participants in the disability scheme are waiting more than 100 days for vital support due to delays in processing plan variations, documents show

The Guardian - AU

Sam endured four miserable years in a disability group home. The NDIS was meant to change that – but reports of neglect are surging

Exclusive: The regulator is fielding an increasing number of reports of abuse, injuries and unauthorised restraint, documents released under FoI show

The Guardian - AU

NDIS Plan Management in 2026: Navigating Change and Maximising Choice

Australia’s National Disability Insurance Scheme (NDIS) has been under ongoing scrutiny and transformation as policymakers, participants and advocates push to make the system more sustainable, transparent and responsive.

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‘I did this to help and now I’m the one who’s going to need help’: NDIS call handlers describe pressure cooker workplace

Serco-run operation regularly fails because staff are not properly trained and pushed to meet call volume targets, a senior NDIA employee says

The Guardian - AU

‘Overwhelming sense of doom’: NDIS support cuts leave families in fear – and there are more to come

Many small changes since 2024 have ‘added up to one big cut’, advocates say, and the two biggest changes are due to roll out this year

The Guardian - AU

NDIS workers are being stalked, harassed and assaulted while ‘urgent’ safety reforms take three years to enact

Agency does not plan to fully implement recommended safety measures until 2027, despite reports of hundreds of security incidents

The Guardian - AU

Outsourced call centre staff at NDIS have to pretend to work for government, workers say

Serco employees also say they are given email addresses identical to public servants, making them indistinguishable

The Guardian - AU

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NDIS tool to determine support not tested on variety of disability types – including diverse autism, experts warn

Exclusive: Experts also alarmed ICAN tool – a three-hour interview – may be conducted by people with no allied health background

The Guardian - AU

Scott’s sister says an unlikely champion saved his life. NDIS changes may stop others getting the same help

Exclusive: After a $24,000 legal fight, Scott Clough won the disability support he needs. New appeal rules mean others may not have the same protection

The Guardian - AU

Most NDIS participants will lose external avenue to appeal funding amounts under new system, Senate estimates told

Administrative review tribunal no longer authorised to alter a person’s plan or reinstate funding, agency confirms

The Guardian - AU

‘Nightmare scenario for disabled people’: NDIS overhaul risks lives, advocates say

Sweeping changes to the way National Disability Insurance Scheme support plans are generated criticised amid fears they amount to ‘robo-planning’

The Guardian - AU

NDIS plans will be computer-generated, with human involvement dramatically cut under sweeping overhaul

Exclusive: Staff were told of major changes to the way NDIS funding and support plans will be made during a recent internal briefing

The Guardian - AU

Not-for-profit disability services are closing due to untenably low price caps, NDIS architect warns

Providers report a median operating loss of nearly 4% in the last financial year – with losses totalling about 12% over five years

The Guardian - AU

The NDIS shifts almost $27m a year in mental health costs alone, our new study suggests

The National Disability Insurance Scheme (NDIS) was set up in 2013 to help Australians with disability live more independently, and participate more in work and community life.

The Conversation

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The Guardian - AU

Government using machine learning to help create draft plans for NDIS participants, documents reveal

Exclusive: NDIA defines machine learning as a subset of AI that uses algorithms to learn from data and make decisions or predictions

The Guardian - AU

‘I’m being punished’: Emily is healthy enough to leave hospital but her NDIS plan isn’t enough to support her at home

Some NDIS participants with disabilities are forced to choose between living at home in an unsafe environment or staying indefinitely in hospital

The Guardian - AU

They have disabilities, pensions and get little support. They’re also among thousands rejected by the NDIS each year

Disabled people and their advocates are exhausted and frustrated but say it’s worth fighting for a system that ‘really does change lives’

The Guardian - AU

Kieron relies on NDIS after surviving a catastrophic diving accident – but new rules could put his life at risk

Brisbane man is one of hundreds reporting devastating cuts to NDIS plans after rule changes last year

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The Conversation

How people are assessed for the NDIS is changing. Here’s what you need to know

The government has announced a new tool to assess the needs of people with disability for the National Disability Insurance Scheme (NDIS).

The Guardian - AU

‘They’ve engaged a barrister!’ Parents of high-needs children say Labor is waging lawfare over disability support

Exclusive: The federal government paid big law firms more than $60m in 2024-25 to fight NDIS participants appealing decisions about their care packages. Most families represent themselves

The Conversation

What happens if I go over or under on my NDIS plan? And what do shorter funding periods mean for me?

The National Disability Insurance Scheme (NDIS) is undergoing another round of major reforms.

The Conversation

Occupational therapists tackle obstacles in the home, from support to cook a meal, to navigating public transport

Occupational therapists (OTs) have been in the spotlight this month after the National Disability Insurance Agency (NDIA) froze NDIS payments for these services at $193.99 per hour for the sixth year.

The Conversation

The NDIA is changing how it pays for disability supports. What does that mean for rural communities?

Each year, the National Disability Insurance Agency (NDIA) reviews its pricing rules to ensure services funded under the National Disability Insurance Scheme (NDIS) remain sustainable.

The Guardian - AU

‘Comedy of errors’: NDIS reform leaves disabled Australians fearing what comes next

With a new minister, a looming federal election and tight reform timelines, advocates point to a palpable undercurrent of fear around cuts to individual funding

The Guardian - AU

Melbourne woman’s fight to keep NDIS support raises legal questions about agency’s ‘troubling’ processes

Tribunal decision for 54-year-old Veronica Stephan-Miller suggests onus of proof should be on NDIA, not recipient, before revoking benefits

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