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THE TRUTH ABOUT: 2 - Caught on Camera

ScottishPower named worst energy supplier for customer service

Which? survey ranks many of Great Britain’s biggest suppliers near bottom, with British Gas and EDF Energy also scoring poorly

The Guardian - UK

The UK’s best and worst energy firms revealed in Which? rankings

Scottish Power, EDF and British Gas were among the worst with overall scores of less than 60 per cent

The Independent UK

UK’s best and worst energy suppliers, according to Which? rankings

Three big name firms received overall scores of less than 60%.

Evening Standard

From analysis to the latest developments in health,
read the most diverse news in one place.

British Gas issues warning to households as Storm Goretti hits UK

Tens of thousands of people will need support with their heating, energy company forecasts

The Independent UK

Frozen Pipes Crisis: British Gas Warns Over 50,000 Homes Could Wake Up With Boilers Down This Week

British Gas warns 50,000+ UK homes may lose heating as freezing temperatures threaten pipes and boilers this week.

International Business Times UK

Octopus Energy to sell stake in software spin-off Kraken at $8.65bn valuation

CEO of Britain’s biggest household energy supplier says technology arm could float in the medium term

The Guardian - UK

Fresh fury over 'secret courts' handing out warrants for energy firms to break into homes

The Chief Magistrate is investigating after concerns about the utility warrant system were uncovered by The Standard

Evening Standard

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Martin Lewis mounts pressure on energy firms to deliver Labour’s £150 bill cut

Energy companies have been told there is a ‘clear expectation’ of them

The Independent UK

How your energy provider could help you save up to £2,000 off your bill

Those struggling with energy costs and debt could get thousands in support

The Independent UK

UK energy suppliers’ customer service: a tragedy (and a farce) in three acts

Weird tales of meter mix-ups, incomprehensible bills, and to foment the drama, a teenager threatened with a trashed credit rating

The Guardian - UK

I'm a tech expert – these are the everyday smart home devices I now can't live without

After 15 years of testing connected devices, these are the gadgets that have become an essential part of daily life

Woman & Home

Samsung fans can now get a great half-price electricity deal with British Gas – here's how it works

The Samsung Weekend Saver Fix tariff looks a tempting deal indeed – here's how to tell if you're eligible.

TechRadar

British Gas is offering half-price electricity at weekends for new and existing customers – everything you need to know to get involved

Half price energy? Yes please...

Ideal Home

February 2026 payment dates for benefits and pensions plus cost of living support

All the essential cost of living information you need for February

The Independent UK

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Evening Standard

Holland & Barrett and British Gas owner among firms fined for underpaying staff

The Department for Business and Trade released a list of 491 employers that underpaid workers over several years.

The Independent UK

British Gas owner and Holland & Barrett fined for paying less than minimum wage

Around 42,000 people have been repaid by their employers after being left out of pocket, the Department for Business and Trade said

The Independent UK

How households can prepare for the colder months

IN FULL

The Independent UK

Millions of UK households issued ‘prepare now’ warning by major energy firm

Temperatures are dipping as Britain heads into autumn

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Evening Standard

Energy firm urges households to ‘prepare now’ for winter

British Gas said more than 1.2 million customers called on its engineers to fix broken boilers last winter.

The Independent UK

Are Octopus solar panels really worth it? This is what homeowners should know

Octopus Energy offers solar panels, batteries, smart tariffs and wider home energy services under one brand. Here’s how its solar installation service compares

The Guardian - UK

‘A lack of care’: how big companies still fail bereaved customers

Those trying to report a death can face bureaucracy, costly delays and other shocking mistakes

The Independent UK

Two UK nuclear power stations given further one-year extensions

Heysham 1 in Lancashire and Hartlepool in County Durham are now expected to generate electricity until March 2028.

The Guardian - UK

British Gas sent a bill for £3,000 despite big credit

The final account switched from a credit to a debit, then a partial refund – and finally back into a debit

Evening Standard

Hive home heating review: Stay warm this winter, the smart way

Veteran advocate of the intelligent home, Stuart Pritchard explains why your house needs Hive

The Guardian - UK

The never-ending drama of dealing with errant energy companies

Three horror stories with familiar plots, dramatic twists and farcical surprises

1 2 3 4 5

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