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HISTORICAL FACTS: 8 - The Untold Story

Warning as families face bills to replace broken smart meter displays

Two in five reported problems with smart meters relate to the in-home display, but you may have to foot the bill yourself

Chronicle Live

Good news as experts predict energy costs are set to fall in summer

Annual gas and electricity bills should tumble after 18 months of hikes, but costs remain higher than same time last year

Chronicle Live

Energy supplier to wipe debts after payment glitch left customers with shock bills

Customers took to social media after receiving demands for up to £700 after prepayment meters did not update tariff change

Chronicle Live

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Benwell pensioners boiling mad over £200 bills for all-year-round heating

Residents say they "can't breathe" in the communal corridors of Manisty House as the radiators are never turned off

Chronicle Live

British Gas to stop using debt agents to force fit prepay meters

Energy firm's boss said he was "deeply concerned" at the way customers were found to treated in report earlier this year

Chronicle Live

British Gas sacks contractor over forced prepayment meter uproar

British Gas has sacked the debt collection agency it used to force fit prepayment meters following a backlash.

Evening Standard

British Gas review finds no ‘systemic’ problems but four cases of wrongdoing

The company said it would stop working with outside contractors to force-fit prepayment meters

The Independent UK

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No ‘systemic’ problems at British Gas, but review finds four cases of wrongdoing

The review looked into 321 cases.

The Independent UK

'We are not ALL worse off, as fat cat bank chief Huw Pill (on £190k) reckons'

Bankers seem to be doing OK. The guy who runs British Gas got a £3.7million bonus last month. On top of his £790k salary

Daily Mirror

Thousands offered half price power on Sunday – How to apply

British Gas urges customers to sign up to new energy-saving pilot

The Independent UK

Eon 'harassing' pensioner for £400 gas bill despite living in all-electric West Denton flat

Ex-miner claims he has had many emails asking him to pay for gas he has not used and is now being threatened by debt collectors

Chronicle Live

Half-price electricity on offer to British Gas customers in trial this weekend

150,000 households will be contacted to ask if they want to take part in an energy-saving trial on Sunday, April 30

Chronicle Live

British Gas offers customers half price energy at certain time with new scheme

The new PeakSave scheme is being rolled out to 150,000 customers

Manchester Evening News

British Gas is paying people to avoid using ovens and washing machines during peak times

Customers will be charged half price for electricity between 11am and 4pm this Sunday (April 30) to encourage people to avoid using energy during the peak time evenings

Daily Mirror

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The Independent UK

Energy bills could increase again in energy suppliers’ bid to recover debts

Regulator Ofgem mulls fresh hike for most vulnerable customers amid cost of living crisis

Chronicle Live

Student couple claim they were 'frightened for their safety' in their Sandyford home

Students protested outside letting agency after gas leak in rented house left asthma sufferer "scared she wasn't going to wake up"

Chronicle Live

Your rights if Boost asks for payment for meter error that's not your fault

Customers have complained about unexpected bills after energy supplier says they were undercharged from October

Manchester Evening News

Ban on forced instalment of prepayment energy meters for over 85s slammed as customers point out huge flaw

"So if you're 84 it's ok?"

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Manchester Evening News

British energy suppliers agree to ban on forced prepayment meter installation for over 85s

Suppliers have signed up to a new code of practice which dictates how they enforce prepayment meters

The Independent UK

Forcible installations of energy prepayment meters for over-85s set to be banned

Fresh guidelines have been agreed by all energy supply firms and will be launched tomorrow by Ofgem

Daily Mirror

Sisters' fury as British Gas harass them for months with 'appalling' bills after mum died

Catherine and Jo Montgomery have been sent threatening letters and texts that mistakenly told them they have been in dereliction of their duties after the death of their mum Eileen

Chronicle Live

Prepay meter customers hit with shock energy bills for hundreds of pounds

Energy supplier Boost apologises for the 'technical issue' but says households will have to pay back what they owe

Chronicle Live

Over 200,000 households missing out on free food vouchers say Which?

New research by the consumer champions show that the uptake of the Healthy Start scheme sits at just 63.9 per cent - lagging behind the Government's forecasted target of 75 per cent for last month

Wales Online

Sisters get 20 letters, bills and texts as they try to pay mum's final gas bill

They have been trying to pay the final bill since July, but have been hit with letters from solicitors and debt collectors

Daily Record

Martin Lewis' MSE issues urgent warning to all British Gas customers with smart meter

The consumer experts have urged smart meter users to take urgent action amid 'many' reports of a systems fault.

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