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UNCOVERED: Ovo | History Defined

The real solar installation journey: What to expect from quote to switch-on

From the first consultation to the technical survey, scaffolding, commissioning and aftercare, here’s how long each stage can take

The Independent UK

How to choose a solar panel installer

From comparing surveys and system design to warranties and aftercare, discover the main questions to ask when getting a quote

The Independent UK

‘People could hear me at last’: how an Italian singer lost her voice – and found it again by screaming

After being intubated while she was in a coma, Stefania Pedretti – one half of cult noise duo OvO – woke to find she could no longer speak let alone sing. But doctors recommended an unusual treatment for her

The Guardian - UK

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Even more energy suppliers are short of capital. Ofgem needs to toughen up

With almost one in five firms breaching targets, the watchdog’s new get-tough approach on capital levels seems to be anything but

The Guardian - UK

Ovo Energy fined £2.7m for failing to deliver government bill support on time

Regulator says thousands of UK’s most vulnerable households missed rebate for months amid soaring costs

The Guardian - UK

Energy firm to pay millions in compensation after warm home payment delays

The compensation ruling comes after customers had to wait more 19 months to receive their Warm Home Discount support

The Independent UK

Ovo to pay £2.77m in compensation after warm home discount payment delays

Ofgem said 11,646 Ovo customers received their warm home discount rebate more than 19 months late.

Evening Standard

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How your energy provider could help you save up to £2,000 off your bill

Those struggling with energy costs and debt could get thousands in support

The Independent UK

From star jumps to job cuts: how Ovo Energy fell from grace

One-time wunderkind of UK energy market faces battle for new investment – but it continues to pay out millions to its founder’s company

The Guardian - UK

UK energy suppliers’ customer service: a tragedy (and a farce) in three acts

Weird tales of meter mix-ups, incomprehensible bills, and to foment the drama, a teenager threatened with a trashed credit rating

The Guardian - UK

Three hours of free power sounds great – but it could raise other costs and hamstring rooftop solar

It was the news that rippled around the nation – and then the world: at least three hours of free grid-supplied electricity for Australian households, every day.

The Conversation

Ovo pricing change could double charging costs for some EV owners

Customers on Charge Anytime deal who drive fewer than 700 miles a month say they will be left with higher bills

The Guardian - UK

First council-owned solar power farm switched on in first for Scotland

THE first solar powered farm owned by a Scottish council has officially been switched on

The National (Scotland)

Ovo flags ‘uncertainty’ over future after failing to meet Ofgem rules

The energy firm insists it is ‘working closely with Ofgem to deliver a capitalisation plan’ to meet the new financial resilience regulations.

Evening Standard

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Ideal Home

OVO is offering free electric blankets to those who ‘think you’ll struggle to pay your bills’ – how to check if you’re eligible

The energy company has helped 42,000 customers in the past year

The Guardian - UK

Future of Ovo Energy in doubt after failing financial stress tests

Firm, founded by green energy entrepreneur Stephen Fitzpatrick, says there is “uncertainty” around plan to improve capital position

The Independent UK

Ovo solar review: best for selling your electricity back to the grid

Ovo has grown quickly to become a big-six energy supplier in the UK

Evening Standard

Major UK supplier of household energy to give out free electric blankets and boilers in days

OVO energy is helping vulnerable customers with their energy efficiency and fuel payments throughout the winter months

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Evening Standard

Targeted social tariff could lift millions out of fuel poverty – report

Energy firm Ovo has urged the Government and industry to work together to find a ‘better way’ of identifying customers in need.

The Guardian - UK

The never-ending drama of dealing with errant energy companies

Three horror stories with familiar plots, dramatic twists and farcical surprises

The Independent UK

Households could net thousands of pounds in savings from clean tech – report

A report from Ovo, however, warned that the initial costs of installing solar panels, heat pumps and batteries are prohibitive for many people.

The Guardian - UK

UK energy meter switch-off delayed amid fears over heating and higher bills

RTS meters in 300,000 homes to be phased out rather than turned off on 30 June deadline

The Guardian - UK

I can’t persuade Ovo that my gas meter really does exist

Energy supplier insists meter is not registered at home where customer has lived and used it for 15 years

The Guardian - UK

I’ve just been housed. Now I’m paying someone else’s debt on my prepay meter

In her final Your Problems column for the Observer, Anna Tims hears from a refugee suffering at the hands of British Gas

The Guardian - UK

UK energy firms – another twisting psychodrama in three acts

What’s the only horror story to have more instalments than A Nightmare on Elm Street? The ongoing saga of readers haunted by the utilities sector

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