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FORGOTTEN HISTORY: Kelly bayer rosmarin - The Untold Story

Telco 'cowboys' not held to account after prior outage

A reliance on self-regulation has turned the telco sector into the wild west, an expert warns as Optus reels in the aftermath of another serious outage.

AAP

Optus appoints telco veteran as new CEO

After two major public relations disasters, Optus has appointed a new chief executive following the departure of Kelly Bayer Rosmarin.

AAP

Optus inquiry to zero in on emergency calls, complaints

The federal government has announced the terms of reference for its review of this month's Optus outage, with a focus on emergency calls and consumers.

AAP

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Optus gets some clear air but the ghosts of twin disasters will haunt whoever comes next

Kelly Bayer Rosmarin’s resignation fuels speculation Optus executive and former NSW premier Gladys Berejiklian could be top contender for CEO

The Guardian - AU

Australia's second-largest telco loses its CEO after a network outage that hit almost 40% of the country's population

The Nov. 8 outage, which affected ten million customers, was the second national scandal under outgoing CEO Kelly Bayer Rosmarin.

Fortune

The Optus chief was right to quit but real change is unlikely at the telco until bigger issues are fixed

Optus chief executive Kelly Bayer Rosmarin bowed to the inevitable on Monday and resigned as chief executive of Australia’s second largest telecommunications company.

The Conversation

Optus CEO Kelly Bayer Rosmarin resigns after network outage

Optus parent company Singtel says ‘priority is about setting on a path of renewal for the benefit of the community and customers’

The Guardian - AU

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Embattled Optus CEO resigns after fraught 18 months

Optus CEO Kelly Bayer Rosmarin has stepped down after a challenging 18 months marked by two of the telco giant's worst and most public disasters.

AAP

Afternoon Update: Optus CEO faces Senate grilling; WFP warns of starvation in Gaza; and Apple agrees to improve texting with Androids

Details from Optus chief’s Senate appearance include that 228 customers were unable to connect to triple zero services

The Guardian - AU

More than 200 Optus customers unable to call triple zero during 14-hour outage, Senate inquiry told

Chief executive Kelly Bayer Rosmarin faced grilling at Senate inquiry on Friday over last week’s network outage

The Guardian - AU

School climate strike protests draw huge crowds; charges laid over Hillcrest jumping castle tragedy – as it happened

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The Guardian - AU

Hundreds of emergency calls failed during Optus outage

A Senate inquiry into a 12-hour Optus outage that affected millions of Australians has revealed hundreds of triple-zero calls were unable to go through.

AAP

Optus CEO Kelly Bayer Rosmarin faces Senate grilling as Singtel denies it was to blame for outage

Telco claimed its parent company was responsible but Singapore conglomerate says its upgrade was not the cause

The Guardian - AU

The Optus outage shows us the perils of having vital networks in private hands

Optus chief executive Kelly Bayer Rosmarin is set to front a Senate inquiry this week, probing last week’s colossal outage which left millions stranded without internet or mobile phone connectivity for a staggering 14 hours.

The Conversation

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The Guardian - AU

Optus chief executive set to face Senate inquiry over nationwide outage

Kelly Bayer Rosmarin to appear in person before inquiry next week as it investigates network crash that endured for up to 14 hours last Wednesday

The Guardian - AU

Optus outage: will I be compensated, and what are my rights?

The telco has offered additional data, but the ombudsman says customers may be able to seek other remedies

AAP

Anger as Optus data handout offer rings hollow

Optus is being slammed for "inadequate" compensation offered to customers after an outage affected millions of people and small businesses.

The Guardian - AU

Optus outage: network offers free data to customers as it faces Senate inquiry and government review

Optus will provide eligible customers with 200GB of extra data as compensation, now blaming ‘network event’ for catastrophic outage

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The New Daily

Optus CEO says no customers were harmed in data hack

Optus CEO Kelly Bayer Rosmarin says none of the telco's customers suffered any financial harm after a hacker posted the details of thousands of them online.

ABC News

Optus customers affected by data breach do not need new passports, chief executive says

The telco's chief executive, Kelly Bayer Rosmarin, says it is thanks to a number of government agencies that people can now "continue with their travel plans and feel safe and secure".

The New Daily

Madonna King: Open letter to Optus CEO as customers scramble to fix telco’s mistakes

My problem is not so much the hack but with the way you continue to handle one of the biggest stuff-ups in my lifetime, Madonna King writes.

ABC News

Anna was ready to buy her first home - but then her details were leaked in the Optus data breach and everything changed

After failing to get clear advice from Optus and in trying to protect her finances, Anna may now not be able to own her own home anytime soon.

The New Daily

‘Guinea pigs’: How Optus exposed millions of customer records

Investigations into the Optus breach are now centring on the question of whether the telco made a basic error by using real customers' data.

The New Daily

Optus unveils hack review amid public fury

Optus has unveiled an external review of its hack as the public and ministers vent their fury at the telco.

ABC News

Past Optus customers have had their data exposed — why did the company still have it?

Past Optus customers caught up in the data breach are questioning why the company was still holding on to their information.

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