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EXPLAINED: 7 | Rare Historical Photos

Energy customers charged just 0.1% of their gas bill - and they don't have to pay it back

Octopus customers received an email from the supplier last week saying they had only been charged just 0.1% of the amount of gas they have used over the last past few months

Daily Mirror

M&S to close energy business affecting 60,000 customers

'Over the last five years M&S Energy, powered by Octopus Energy, grew to serve around 60,000 customers, all while maintaining five-star customer service ratings on Trustpilot."

Wales Online

Mother-of-two receives £27,000 energy bill after smart meter error

Paula Coplin, 42, from Leicester, discovered the colossal bill while trying to claim back credit from her account

Wales Online

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British Gas prepay energy bills blunder leaves 'paranoid' Gateshead woman £215 in debt

Diane Frith was frightened bailiffs would come to her home after British Gas claimed she owed the firm £215 despite being on a prepayment meter

Chronicle Live

M&S Energy customers issued six-week account warning as firm announces closure

The move is set to impact thousands of UK households - here's everything you should know if you are an M&S Energy account holder.

Daily Record

Nottingham woman forced to sleep in multiple layers to keep warm after gas bill skyrockets

She said the increase saw a month of gas cost her five times more than usual at over £300

Nottingham Post

Energy firm issues six-week warning to 60,000 customers before it closes down

M&S Energy customers will be moved over to Octopus Energy on April 1 in a move that affects 60,000 customers in the UK - here is everything you need to know about what this means

Daily Mirror

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Octopus wipes nearly £1,000 off woman’s energy bill through £15m support fund

Octo Assist is a £15 million customer fund to help people struggling with high winter energy bills.

Daily Record

Heat pumps to be installed for same or less price than gas boilers

Octopus Energy’s new heat pump will cost homeowners as little as £2,500

Evening Standard

‘This is bullying’: How much of your money are gas suppliers holding?

Revelations that suppliers have been stockpiling credit amid soaring bills have sparked fears customers are being taken advantage of

The Guardian - UK

Octopus Energy waived profits to save customers £50 on bills

The energy supplier suffered an operating loss of £141 million

Manchester Evening News

Octopus says it chose to ditch profit to keep energy bills down

Potential £9m profit dropped for £150m investment to shield consumers from price increases, says supplier

The Guardian - UK

Octopus Energy calls rivals ‘desperate’ in bitter court clash

British Gas, E.ON and Scottish Power demand scrutiny of process by which rival acquired collapsed Bulb

The Guardian - UK

£1m paid to Octopus Energy customers as part of power saving scheme

Supplier says 400,000 customers took part, reducing their electricity use for a designated 90-minute period

The Guardian - UK

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Wales Online

Octopus Energy pays out £1m to customers through energy saving scheme

The average customer earned around £2.50 but some customers made as much as £15 by cutting down on the amount of energy they used between 4.30pm and 6pm.

Wales Online

400,000 Octopus Energy customers took part in challenge to reduce their energy usage on Monday

The average customer was awarded between £1.25 and £2.50 in special points which entitle them to rewards

The Independent UK

Octopus Energy customers saved up to £9 as they helped reduce demand

Households across the country were paid to reduce their energy use on Monday night, in the first live session of the Demand Flexibility Service

The Guardian - UK

National Grid set to pay £3m to households and businesses as part of energy-saving scheme

‘Demand flexibility scheme’, which launched on Monday, to operate between 4.30pm and 6.30pm

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Daily Record

15 energy suppliers ranked from best to worst - from Scottish Power to SSE

The ranking of UK energy firms by Which? put Scottish Power at the very bottom as SSE narrowly avoided the worst ranking.

The Independent UK

Octopus tops energy customer survey as some firms ‘fall far short’

Which? warned customers will vote with their feet and ‘switch away when this becomes an option’.

Daily Mirror

10,000 UK homes may not have to pay energy bills in 7 years time through new scheme

Octopus Energy aims to have 10,000 homes as part of its Octopus Zero energy tariff by 2030 and is calling on all housing developers in the UK to join the Zero Bills scheme

The Guardian - UK

Households in Yorkshire ‘most willing to live near windfarm’

Midlands and north-east of England also show strong demand, says supplier Octopus Energy

Manchester Evening News

Bulb customers receive urgent message over future of energy bills as Octopus steps in

Octopus has now officially acquired Bulb - find out what it means for you

The Independent UK

Flexible energy use service could save billions in investment

Experts said the future energy grid would be heavily dependent on managing when, rather than how much electricity people used.

Chronicle Live

How your heating bill will change with energy price cap rises from January 1

Hike will make little difference to most households, but the changes depend on how you pay your bill and the tariff you are on

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