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UNCOVERED: 3 - Caught on Camera

'SSE Energy broke into our home and changed the locks but we're not even customers'

Rachael Holgate, 24, and her partner, who own their property, were locked out of their home for four hours in Hull after SSE Energy broke into their home, changed the locks and installed a pre-paid meter

Daily Mirror

Energy bills: why are so many smart meters in Britain turning ‘dumb’?

Hundreds of readers tell of lost connectivity as official figures show millions of devices have to be read manually

The Guardian - UK

Gazprom to Cut Gas Supplies to Denmark’s Orsted, Germany via Shell Deal

Russia's Gazprom said on Tuesday it would cut off gas flows to Denmark's Orsted and to Shell Energy for its contract to supply gas to Germany, after both companies failed to make payments in roubles. The cuts will be effective from June 1, Gazprom said. Russia has already cut off…

Asharq Al-Awsat

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Turnover and profits jump at software firm used by AO, musicMagpie and Secret Escapes

The company also works with Booking.com and Shell Energy

Birmingham Post

The best broadband deals from Sky, BT, EE, Vodafone and more as cost of living rises

If you're thinking of switching broadband providers then below are the best deals you can get right now

Manchester Evening News

Shell tells customers to cut energy use as it raises bills

Shell Energy has told customers to cut down on their energy usage as an alternative to rising prices

Manchester Evening News

Martin Lewis says energy bill rises 'smell wrong' as direct debits DOUBLE for 1 in 4

MoneySavingExpert founder Martin Lewis said "that smells wrong to me" in the face of massive price surges with around a third of energy customers hit with hikes of 100% or more

Daily Mirror

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Direct debits have doubled after energy increase, some Britons say

Customers who are with British Gas, Octopus Energy and Shell Energy reported the increase.

The Independent UK

Martin Lewis advice as energy direct debits 'double' after price cap rise

Money Saving Expert said at least 30% of customers with British Gas, Octopus Energy and Shell Energy companies reported their direct debits increasing

Wales Online

When will my Shell Energy smart meter become smart again?

A reader’s gas and electricity meters lost connectivity days before the tariff increase

The Guardian - UK

Shell Energy under investigation for not informing broadband customers their contract was ending

The energy company alerted Ofcom to problems in how it communicated with customers last week.

Daily Record

British Gas, Bulb, EDF, Octopus: Full list of new energy prices and financial support available

Millions of households have been hit with high energy bills after the price cap forced an increase of 54 per cent earlier this year. Here are all the latest energy prices and support available.

Glasgow Live

Ofcom probes Shell Energy over missing communication with broadband customers

The regulator said it will father evidence over the summer.

The Independent UK

New energy prices with British Gas, Scottish Power, EDF confirmed as millions receive new bills

Find out how much you are set to pay with one of these energy providers

Liverpool Echo

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Daily Record

British Gas, Octopus, Scottish Power, EDF and SSE energy prices as new bills to arrive this month

Here’s what you can expect from some of the main energy providers when it comes to the new prices.

Chronicle Live

Complete list of energy prices with British Gas, Scottish Power, EDF and more as millions set to receive new bills

Find out how much you are set to pay with these energy providers below

Wales Online

Shell Energy broadband received most home complaints in final quarter of 2021, says Ofcom

Ofcom said it publishes the figures to help people compare companies when shopping around for a new provider

Manchester Evening News

Full list of energy prices with British Gas, Scottish Power, EDF and more as millions set to receive new bills

Find out how much you are set to pay with one of these energy providers below

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news in one place.

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Daily Mirror

Families on frontline of cost of living crisis - with quadrupling direct debits

A survey for the Daily Mirror has exposed the everyday impact of the cost of living crisis as one single mum reveals she's been turning off the heating

Chronicle Live

Shell launches £5m energy hardship fund for struggling households - how to apply

Shell Energy's move comes as the Ofgem price cap rocketed by 54% - almost £700 - on April 1.

Wales Online

Energy firm launches £5million hardship fund for struggling households - how to access it

It comes after the energy price cap surged by 54% from April 1

Daily Mirror

Major energy firm launches £5million hardship fund - see if you're eligible for help

Shell Energy has launched a hardship fund for struggling households, offering a £5million pot of cash to help customers due the cost of living crisis. It comes after the Ofgem price cap shot up by almost £700 last week

Manchester Evening News

I changed my duvet set to faux fur now I don’t need the heating on at night

The set is currently reduced to £24.99 saving shoppers more than 50 per cent

Manchester Evening News

Shell Energy customers who couldn't upload meter readings before price cap rise given urgent advice by firm

With Shell Energy's site and app both overloaded and customers unable to give their usage before yesterday's #MeterReadingDay deadline, the firm has given advice on what to do - but you have to act fast.

Edinburgh Live

Shell and Octopus Energy issue urgent advice to anyone who could not submit meter readings

Hundreds of people were stopped from submitting their meter readings yesterday as everyone was urged to log in their energy usage ahead of the new price cap that comes into force today.

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