Telcos face stiffer penalties for misleading customers The federal government has given the communications watchdog a bigger bark in a bid to crack down on dodgy telcos. AAP · Oct 16
No Data Needed? TRAI’s Hidden Recharge Rule Explained Imagine yourself being free from the charges for the mobile data you never utilize. This is precisely what the newly introduced telecom regulation by TRAI aims at. The regulator has released a notification regarding amendment to the rule that mandates telecom service providers to make available voice and SMS only… MyLifeXP · Sep 24
“The AI data centers of 2036 won’t be filled with GPUs”: FuriosaAI’s CEO on the future of silicon We talk AI hardware, data centers, Nvidia’s dominance, and the future of inference chips with June Paik, CEO and co-founder of FuriosaAI. TechRadar · Feb 21
The Telco AI factory: co-shaping the future with intelligent communications platforms This profound evolution is driven by the Telco AI Factory, a concept being actively pioneered by hardware platform providers. TechRadar · Jan 24
Telco fined $2.5 million for mobile phone fraud Scammers were able to bypass Southern Phone's identity verification systems for months, leading to customers being defrauded almost $400,000. AAP · Dec 2, 2025
Will the future of telecom growth depend on content creators and AI? Telecom is a victim of its own success. Many markets are saturated and consumers have options, minimal switching costs, and little reason to stay loyal. Fortune · Oct 25, 2025
Heat dialled up on minister over triple-zero outages Communications Minister Anika Wells has been questioned about her handling of a triple-zero outage, as reforms to the emergency network are introduced. AAP · Oct 7, 2025
Telco complaints a symptom of cost-of-living crisis Telcos are failing to offer sufficient help to customers struggling to pay their bills, as the telecommunications watchdog receives a spike in complaints. AAP · May 14, 2025
Is it down? Strict rules for telcos that suffer outages Phone and internet users will be given more details when their services drop out under rules imposed on telecommunication providers. AAP · Apr 29, 2025
Telcos set new rules to follow during major outages The communications watchdog has handed down new rules for what telcos will need to tell customers if they experience a widespread outage. AAP · Nov 14, 2024
Optus regrets 'unacceptable' conduct alleged by ACCC Australia's second-largest telco says it failed to meet expectations after the consumer watchdog alleged "unconscionable conduct" against vulnerable customers. AAP · Oct 31, 2024
Calls to upgrade regional connectivity as 3G shuts down Farmers are urging telcos to ensure the safety of rural Australians is not placed at risk as Telstra and Optus begin to turn off their 3G networks. AAP · Oct 27, 2024
Telcos to block phones that don't link to triple zero The 3G network switch-off will begin on Monday, with a new law enforcing the telcos to disconnect phones that cannot call the emergency line on 4G. AAP · Oct 25, 2024
Users still frustrated despite falling telco complaints Telcos still have work to do to improve customer service with delays in fixing problems and service fees among the top complaints, the industry watchdog says. AAP · Oct 1, 2024
AAP · Jul 23, 2024 Remote doctors, medical devices affected by 3G closure Critical devices from insulin pumps and pacemakers to security cameras and EFTPOS machines could be affected by the 3G shutdown, an inquiry has been told.
AAP · Jul 23, 2024 Telcos warned for failing customers in financial strife The communications watchdog has warned 10 telcos for breaching new standards designed to help customers struggling to pay internet and phone bills.
AAP · Jul 11, 2024 Telcos urge 205,000 Aussies to upgrade before 3G shuts There are 205,000 mobile phones that won't connect to triple-zero after the 3G network closes, as telcos urge customers to check their devices and upgrade.
International Business Times · May 29, 2024 New Excavation Techniques in the Gold Rush for Digital Commodities The DeWi movement is based on the idea that wireless networks make more sense for decentralized communities of motivated small businesses and people to deploy and maintain.
AAP · May 21, 2024 Left on read: phone and internet complaints unresolved A phone and internet provider has been hit with a hefty fine after an investigation found dozens of customer complaints went unresolved for more than two weeks.
AAP · May 6, 2024 Aussie telcos dial in to family violence action plans As mobile phones emerge as both threats and boons to women's safety, telcos are implementing plans to help customers escaping family or domestic violence.
The Guardian - AU · Mar 23, 2024 Shutdown of 3G networks a ‘health and safety issue’ for some regional Australians Telcos promised no loss of coverage but farmers outside official coverage areas fear their lifeline will turn off
TechRadar · Mar 21, 2024 Telecoms is evolving – and unfortunately, so are DDoS attacks Carpet bombing and downtime hell are slowly killing the reputation of telecoms.
The Guardian - AU · Nov 9, 2023 Telcos could be forced to let customers roam rival networks during outages under plan Optus opposed The proposal is similar to changes Canada introduced last year after a lengthy outage nearly identical to the Optus one
TechRadar · Jul 7, 2023 Many telcos aren't on board with AI just yet Businesses need to pay attention to the carbon footprint of using AI at scale.
ABC News · Feb 9, 2023 Australian telcos block 90 million spam texts in just seven months Getting a lot of spam texts? It could be worse – Australian telcos blocked more than 90 million suspected scam texts in just over half a year, the communications regulator reveals.