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DARK SECRETS: 7 - The Real Truth

Apple seeks to appeal against £1.5bn ruling it overcharged UK customers

If appeal fails, every person in UK who made App Store purchases between 2015 and 2024 could be entitled to compensation

The Guardian - UK

Fake listings and phishing emails: How travellers have lost hundreds to Booking.com scams

Earlier this year, consumer watchdog Which? released a comprehensive report uncovering myriad scams and security issues on Booking.com.

Euronews

Injectable vitamins sold on Etsy containing illegal substances

Which? found items for sale with active ingredients that are illegal to sell without a prescription in the UK

The Independent UK

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How much more will Christmas dinner cost this year?

Shoppers can cut costs this Christmas by looking for the best deals

The Independent UK

FCA will expand work to improve standards in home and travel insurance markets

The regulator was responding to a super-complaint made by Which? in September.

The Independent UK

Etsy vendors caught selling unregulated injectable vitamins

IN FULL

The Independent UK

Illegal injectable vitamins sold on Etsy ‘putting people’s health at risk’

Some did not contain any of the legally required nutritional information

The Independent UK

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The Christmas treats which have risen in price by as much as 70%

Researchers have identified which shops have increased prices the most since last Christmas

The Independent UK

Christmas dinner and festive treats up to 70% more expensive, reports Which?

Price of turkey jumps as much as £15 compared with 2024, while chocolate has steepest mark-up

The Guardian - UK

How AI search really picks winners: ChatGPT, LLMs and the future of retail discovery

How do large language models like ChatGPT actually decide which brands to push to the top when you ask for recommendations – and can smaller retailers realistically win that game?

Evening Standard

Which? top 50 products of the year 2025: How they're chosen

Harry Rose, Editor of Which? magazine, discusses their annual list of the top 50 products, whittled down from over 2,000 items tested throughout the year. The list highlights the most innovative, reliable, and best value essentials — including an unexpected superstar in the food aisle.

Evening Standard

Beware five-star reviews: the scam write-ups that seek to trap online shoppers

Over-the-top praise for an item should ring alarm bells, with fake feedback generated by AI, bots and humans on a mass scale

The Guardian - UK

Beware airport parking thieves: police warn over spate of car thefts

Drivers also told to take caution after complaints rise about long-stay meet-and-greet services

The Guardian - UK

Budget airlines rarely offer their lowest advertised cabin bag fees, consumer watchdog says

Major UK consumer watchdog Which? has slammed European budget airlines for almost never actually offering cabin bag fares as low as advertised.

Euronews

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The Independent UK

Watchdog calls out budget airlines over cabin bag pricing tactics

EasyJet’s advertised £5.99 cabin bags were not found across 520 flights, said Which?

The Independent UK

EDF Energy solar panels: what they offer and is it worth it?

Find out more about this solar service, including suitability, eligibility and potential energy bill reductions

The Independent UK

Alarming discovery found in balloons sold online

IN FULL

Evening Standard

Balloons containing up to six times legal limit of carcinogens on sale

Which? found eight out of 21 balloons contained concentrations of potentially carcinogenic chemicals significantly above the UK’s permitted limit

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news in one place.

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The Independent UK

Balloons with illegal levels of chemicals that can cause cancer sold in UK shops

Platforms including Debenhams and eBay were found to be selling products with up to six times the legal limit of these harmful chemicals

The Independent UK

UK’s cheapest supermarket revealed for Christmas shoppers

The best value has been revealed for shoppers looking to keep costs down over Christmas

The Independent UK

This layover trick could save you hundreds on a long-haul flight ticket

Stopping at this unconventional city could significantly reduce your travel costs

The Guardian - UK

UK at risk of ‘sudden confidence crisis’ if markets lose faith in budget – as it happened

Rolling coverage of the latest economic and financial news

International Business Times UK

Gen Z Say 'They Still Don't Mind' Black Friday — Despite 92% 'Fake Deals' Amid £4.6bn Spent Last Year

UK Black Friday 2024 spending reached £4.6bn despite Which? exposé revealing 92% of deals were cheaper elsewhere. Gen Z leads 2025 participation with 92% planning to shop.

The Guardian - UK

Black Friday discounts fail to offer cheapest prices, Which? research finds

Products sold by retailers including John Lewis and Very among those cheaper outside of November discount period

The Independent UK

Black Friday: Worst-offending retailers named as shoppers told to watch out for ‘dud deals’

John Lewis, AO and Amazon were identified as offering questionable deals over Black Friday

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