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HISTORICAL FACTS: Yodel | History Defined

The parcel delivery firms with worst customer satisfaction ratings revealed

Ofcom told parcel delivery companies that it is considering “additional regulation” after customer satisfaction levels fell in 2026, according to its latest research

The Independent UK · 5h ago

Postal operators must improve service or face further regulation, warns Ofcom

It came as the industry regulator reported that customer satisfaction levels fell in 2026, with Evri and Yodel among the worst performing firms.

The Independent UK · 12h ago

InPost reveals UK losses at end of 2025 in crucial festive postal season

The Polish-headquartered business said its UK arm tumbled to an underlying loss of 99.3 zlotys (£20.1 million) in the fourth quarter of last year.

Evening Standard · Mar 18

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Parcel locker giant reveals UK losses ahead of £6.7bn FedEx takeover

Parcel volumes hit record levels of 262.1 million in the UK, boosted by the Yodel deal

The Independent UK · Mar 18

Former Yodel owner probably forged mother’s signature in takeover bid, judge rules

‘Extraordinary’ high court ruling covers Jacob Corlett’s attempt to seize back control of parcel delivery firm

The Guardian - UK · Dec 19, 2025

Christmas parcels: the best ways to send them in the UK – and the last posting dates

From picking Royal Mail or a courier firm to avoiding post office queues, here’s how to have a stress-free experience

The Guardian - UK · Dec 5, 2025

Revealed: The best and worst parcel delivery companies in the UK

A recent report has revealed the rankings of the largest delivery services in the UK

The Independent UK · Nov 19, 2025

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Parcel problems reach record as 15 million people are let down on the doorstep

Citizens Advice said its fifth annual parcel league table laid bare ‘how broken this market is’.

Evening Standard · Nov 19, 2025

Very discount codes for Jun 2026 |

These Very discount codes can discount tech such as TVs and games consoles, plus clothing, furniture & more from the online department store.

TechRadar · Nov 11, 2025

Evri and Yodel at bottom of delivery firm customer satisfaction survey – Ofcom

Amazon and FedEx jointly took the top spot in the regulator’s survey.

Evening Standard · Oct 22, 2025

Royal Mail owner to rebrand thousands of Collect+ stores as it buys stake

International Distribution Services to create Royal Mail Shops for collecting, sending and returning parcels

The Guardian - UK · Sep 30, 2025

Competition watchdog to investigate Evri merger with DHL’s UK parcel arm

CMA to decide whether deal will substantially lessen competition in delivery market

The Guardian - UK · Jun 11, 2025

Poland’s InPost takes over Yodel to create one of UK’s largest delivery firms

InPost, which has 10,000 parcel lockers in the UK, said the deal will help it ‘revolutionise’ the delivery market.

Evening Standard · Apr 17, 2025

Polish parcel locker network InPost buys UK delivery firm Yodel for £106m

Deal will create third largest independent delivery business serving online retailers in Britain

The Guardian - UK · Apr 17, 2025

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The Guardian - UK · Feb 27, 2025

Yodel can’t find my ‘definitely not lost’ antique drum

The instrument is a family heirloom and losing it has had a big impact on my mental health

Evening Standard · Nov 21, 2024

‘Nearly 15 million online shoppers faced parcel delivery problem in last month’

Citizens Advice said its annual survey revealed a ‘worrying trend’ of worsening customer service among delivery firms.

Evening Standard · Oct 28, 2024

Evri and Yodel the worst parcel firms at helping their customers – Ofcom

A report found that although 78% of parcel recipients are satisfied with delivery firms, two-thirds (67%) have had an issue in the past six months,

The Guardian - UK · Oct 28, 2024

Volkswagen to shut at least three German factories, union warns; Oil price falls 5% after Israel’s attack on Iran – as it happened

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The Independent UK · Nov 16, 2023

Parcel delivery firms ranked as companies accused of ‘miserable’ service yet again

Evri and Yodel ranked at the bottom of the charity’s league table

The Guardian - UK · Nov 16, 2023

One in three people in UK had problem with last parcel delivery, research shows

Evri and Yodel named as worst courier companies in Citizens Advice annual league table

The Independent UK · Nov 16, 2023

Parcel firms deliver ‘miserable’ service for the third year running

None of the major parcel firms – Royal Mail, DPD, Yodel, Amazon Logistics or Evri – managed to secure even a three star rating out of five.

The Independent UK · Sep 14, 2023

E2E Dynamic 100 – Yodel reflects on its significant growth over the past five years

Independently-owned Yodel experienced a boom in the pandemic and has continued to scale its offering with the surge in online marketplaces like Vinted and eBay

The Guardian - UK · Jul 11, 2023

‘The Barclay family don’t see this company as their cash cow’: Yodel chief executive Mike Hancox

The head of the delivery service has put it in profit for the first time and says the financial troubles of its owners will not affect it

Daily Mirror · Jun 26, 2023

Pensioner trapped in home after Yodel delivery driver 'wedges parcel under door handle'

Charlie Clarke heard her elderly neighbour Dee shouting for help and went to help, only to find a delivery driver had wedged a parcel so the door handle couldn't be used from the inside

Liverpool Echo · Jun 20, 2023

Knifeman told Yodel driver 'give me the parcel, or I'll kill you'

Leon Shimka demanded to know what the victim was doing in the building before waving a knife at him

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