If you want to stay out of trouble, you have to follow the rules. But if you want to get ahead in life, sometimes you have to bend them just a tiny bit.
One person on Threads asked folks to share the best-kept secrets they’ve learned from the industries they work in, and the responses did not disappoint. From customer service tricks to cybersecurity advice and surprisingly useful everyday wisdom, we gathered some of the best tips below.
Check them out, and don’t forget to upvote your favorites!
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Business owner here! 😃 Your employees are your most important “customer.” Take great care of them.
A satisfied employee will increase the bottom line, sometimes just by doing things more efficiently to save time/cut waste WITHOUT being asked.
Spend time reading with your child as soon as they are born. Read together when they learn to read. Share books, laugh at the funny stories, cry at the sad. These bonds will be carried forever and you’re building vocabulary, empathy and critical thinking skills.
GET EVERYTHING IN WRITING. GET EVERYTHING IN WRITING. GET EVERYTHING IN WRITING.
I’ve worked in customer service for years. If you messed up, admit it, and are really nice, I will give you the royal treatment.
It is so hard to want to help people that blame their mistakes on you
I am ALWAYS very nice to the 1st level of people I talk to... I have no problem admitting I messed up and take correction cheerfully. I also realize that the 1st tier of support is sometimes NOT able to do the thing I want, so I escalate (politely!) up the chain. I only start getting terse when the 2nd/3rd level is "reluctant" to do what I want, when I KNOW that what I want is possilbe, doable AND withing policy.
Never get into credit-free, lease to own, situations. You’re going to end up paying at least twice the amount it was initially worth.
The best way to ensure your library has the funding to do more (buy more materials, out on more programs, have enough staff to open more hours) is to use their services. We track EVERYTHING - items used, program attendance, library attendance, wifi usage - and use that data to request more funding. Just sitting in the library with your phone connected to our wifi is valuable usage data, but you don't even have to go to the library - use Libby, Hoopla, etc.
I use Libby exclusively. And flip 'em a $10 bill from time to time.
Shop for high price items and flights w an international VPN or at the very least, private browsing. Cookies and dynamic pricing will getchya.
If you plan on getting a pet, at the very VERY least, please know what size tank or cage it needs, what climate it needs, and what it eats daily
Stop booking hotels third party.
If someone needs to be walked, you’re the first to be bumped out of the overcrowded hotel.
If you have an issue that would have otherwise been refunded, we can’t help you at the hotel because you didn’t pay us, you paid them.
You now have no complimentary upgrade options, and may not even get the room type you booked.
More importantly, many hotels offer a price match guarantee to match the lower price you found elsewhere if you’re a loyalty member.
After reading horror stories on Reddit, I learned years ago to stop booking through third party sites.
If your child is a sophomore or junior in high school they should be doing Dual Enrollment. You and your child are missing out on an AMAZING opportunity. Some HS students are graduating with an Associate’s degree that cost them NOTHING.
Get copies of your medical records, lab tests and radiology exams as you go. Keeping your own file saves time a “per page copies” .
Pre-plan (pre-pay) for your burial/cremation. It’s a LOT cheaper this way, and making the decisions saves your loved ones from having to do that when they’re in shock/grief.
Sometimes having things that must be done is what helps to not go into total shock. I've come to feel that taking care of someone you loved one last time is, yes, absolutely heartbreaking, but that's exactly what gives you a sense of closure and the last chance to say "I love you" not just with words, but with your actions.
People look down on admins bc they’re “lower on the totem pole”. But they really should be your bff. They know EVERYTHING and have access to almost everything your boss does. They know ahead of time about re-orgs, terminations, most HR issues, etc.
They can also tell their bosses you were a jerk, especially if you are job-seeking.
You can negotiate medical debt down. Not in every single case, but a lot of times.
nothing is private. we could log into your account, read your messages etc. most of the time there was a legitimate reason to do so, but people did misuse the ability and got fired.
As a barber; wash behind your ears, and smell your own breath before going to get a haircut.
Best time to try a new product (tech, beauty, consumer, etc…) is 2-3 months after launch. All the bugs will be worked out at the factory and most quality issues are fixed by then
If you have insurance, it is required to cover your mental health and substance use care equally to any physical health care. If it doesn’t (which is common), you have the right to appeal, submit a complaint to regulators, and get the coverage you need.
(Digital marketing) Stop selling features. Solve one specific problem and your content instantly gets stronger.
AI helps getting this message straight "Stop selling features as the main act. Let them support the story, not lead it. Start selling the feeling your product gives.” Aagh!
Nail tech - time is money so if it’s cheaper to hire someone than your hourly rate would be for that task/project outsource it and invest that time into yourself
Court reporter here. Avoid the court system at all costs, but if you must, it is almost always worth it to hire a lawyer.
Also I don’t know how this works outside of Wisconsin, but at least in WI, if you committed a crime when you were under 25, successfully finished probation, and have a clean record otherwise, it may be worth it to check if your convictions are eligible for expungement.
I think everybody always does whatever they can to avoid having anything to do with a court system.
most clothing security tag pins can be released with a strong magnet from the hardware store.
Order fried eggs not scrambled. Scrambled you get god knows what liquid egg product. Fried you get cracked shell eggs.
Any independent financing you can find is always going to be better than the store credit card. One company told me that credit was actually over 33% of our sales.
"Pay off in 90 days, same as cash" is the only good deal on that.
Check your insurance coverages!
Renter’s, homeowner’s, auto, health, business…all of it! Make sure you know what’s covered (and what’s not!) and how much you might be out-of-pocket if something happens. If you can afford it, increase any uninsured/underinsured coverages to at least the next tier - lots of people don’t have insurance.
Ask questions if you’re not sure.
Get everything in writing.
AND DON’T SIGN A RELEASE WITHOUT TALKING TO AN ATTORNEY!
I have bare bones car insurance - I can't afford any more than that and it won't cover diddley if something happens. I only have it because it's mandatory and if it wasn't, I sure wouldn't be paying for it. Also, it keeps going up every year. I'm aware of what the ticket costs if you're caught without insurance and when my car insurance reaches that point, I'm going without. Likewise, I have a trailer that is worth far less than any insurance would cover for the cost, but if I managed to put a better or newer trailer on my lot to live in, I won't be insuring that, either. Insurance covers virtually nothing - you have one problem and they refuse to cover it, and then they'll raise the cost to double. I have and can live out of my car and I'll do that if I have to before I give any more money to the scam insurance companies.
IT Guy here:
In case it wasn’t obvious, everything you type in a Teams/Zoom chat is logged and accessible to someone.
Now - whether or not you need your company Legal Team to get involved with it is another matter.
But it’s there.
I got to the point at work where I decided to start typing everything that happened at work and sending it to myself in an email. I sure hope to hell they read everything I typed.
Instead of creating template emails, save them as email signatures. I used to work in the supply chain as a sales manager and used to plow through 400 emails in no time at all. All of my major accounts thought I was the best sales manager they’d ever had because I was so responsive.
I have full template emails and an email signature that starts and ends with the pleasantries. I also have snippets which I copy-paste for more complex answers to questions. I work customer service and support
Book directly with the hotel. Priceline and Expedia may save you a few dollars on the front end but by the time you’ve paid their taxes and fees, the flexibility you get with booking though the hotel makes it worth it.
I hate to say it because I LOVED movie theater popcorn, but speaking as a prior movie theater employee for almost 4 years: DO NOT BUY IT! Those machines are high-key unsanitary, and while the top bits are sanitized daily, the vents beneath the bottom metal can go unchecked for months. Plus the workers, at least where I was, would dip their fingers into the machine without gloves to get a bite all the time (excluding me, because...EW)
Only a small portion of information in the world is “free on the internet”. If you’re going to dO YoUr rEseArCh, go to a college or university library that allows the public and has a computer with guest access.
And also ask your local (non-academic) libraries what subscriptions they hold regarding (academic) journals. I was really surprised of the amount my library provides. Mostly the "basic", prominent stuff, but still.
Amazon Prime is no longer a great value. Save items in your cart till you’re at $35 for free shipping. The stuff still arrives in 1-2 days. If a customer service rep is giving you a hard time when you’re trying to get a refund, mention Amazons A-Z guarantee. Also be aware that Amazon chat CSR’s will often lie and say they’ve resolved your issue so they can move on to the next customer. A callback from customer service is more reliable, avoid chat whenever possible.
I'm a barber.... dudes do not need to be washing their hair everyday. I recommend once a week or less. All the sweat, product, grime and grub will "wash" out with just a rinse and scrub. The healthiest scalp and hair I see are the dudes that quit shampooing regularly. And no it doesnt smell.
Jewelry prices are NEGOTIABLE
The password 210210 will work on most hydromassage lounges and beds at Planet Fitness if the club hasn’t disabled it.
DO NOT TAKE YOUR DOGS TO A DOG DAYCARE OR BOARDING FACILITY. I spent 3 years working for one, and broke up more dog fights than I ever thought I would. 'Temperament tests' are a joke. They don't test if your dog is actually going to have fun; they just test to make sure your dog isn't aggressive out the gate. Very few dogs actually succeed in a daycare environment.
Most places do not have a certified trainer on staff. Most are staffed by *very* underpaid hourly workers that just needed a job, and thought it would be a fun job being with dogs all day. It can be, but it is also exceedingly stressful, physically wearing and dangerous.
I had an "alpha" male dog. He was neutered, but he was still alpha. I wouldn't trust him with other male alpha dogs, neutered or not, because if they decided to throw some weight around or challenged my dog, there would be a fight. I don't know how many people I told this to who kept telling me that couldn't be true. I have seen other aplha male dogs and if everything is going good and they are kept under control and on leash, there would be no problems. But taking them off leash and letting them play together would be too risky. However, in a group of smaller, non-alpha males and female dogs, my dog was just fine. It's not what I wanted or would have chosen, but it's what I got and it was my responsibility, since so many other people seemed so negligent about their dogs interacting with other dogs.
As a former budtender: There is a MAJOR difference between distillate and live rosin. The feeling, the strength, the whole experience. Do your research! Budtenders may not always be honest with you
For Pandas as confused as I: A "budtender" seems to be a kind of sommelier, but for weed. Apparently, in Germany it's also a chain of cannabis dispensaries. O tempora, o mores! 😅
If you normally use outlook, look into ‘quick parts.’ You can save templates under designated words or frases and it will populate standard verbiage for you. Great if you send out the same types of emails daily. Saves a ton of time!!
Get the pet insurance and a credit card just for pet emergencies. Also, vaccinate at a Vets office, and do monthly prevention.
Always cancel your flight before departure if you cannot fly or you will be marked no show and the ticket will be revoked in the ticketing system
I tried to cancel an Easyjet flight to Amsterdam last year and there was no cancellation option available on their website. I can't remember if there was the option to call to cancel, but that always just seems like a hassle.
In California, payroll laws go in favor of the employee. If something seems off on your check, look into it. I always say if there’s a question, err on the side of paying the employee (more). My employers have all agreed. Employers don’t want to risk Payroll fines/lawsuit. Labor board doesn’t mess around.
Those expensive clothes are made by the same people and machines as the cheap clothes. Buy what you like regardless of price or status.
Use a travel agent that specializes in what you want to do.
Former leasing agent here!
The best time apply is 2 weeks after your local schools are in session and before January. It’s the slow season so units are usually cheaper. You won’t see as many concessions (1 month free, 2 weeks free, etc.) because the price difference is that significant.
strip tracking links off of your URLs before sharing them and never click on the ad link unless you want to cost the company money
if you’re at a clothing store and see a random rack or folding table full of clothes, don’t go sifting through it. 99.9% of the time it’s shipment we’re in the middle of sorting, and when people just walk up and start digging through it we have to wait until they’re done and then fix it all again/reorganize it
Don’t trust restaurants or bars. I worked at a steakhouse with an A rating, with roaches in the kitchen (and sometimes even the dining room). I worked at seafood restaurant that said butter on the menu, and used margarine (did not even keep butter in the restaurant at all). Don’t trust servers, cooks, bartenders, etc to be clean. Should they be? Yes. Are they? 😬 some of that food/garnish/etc is not fresh. Don’t expect management to care about any of it. I could go on
As a cybersecurity specialist, my best advice would be to change your passwords every 30 days (at minimum), use biometrics when you can, and NEVER share a post that asks you to share it. It could be embedded with malware.
Finally, never use public WiFi that is not password protected.
As an older person, my advice would be to never say or do anything on the web that you wouldn't be happy to do in public. Write passwords on paper. Everything could be malware, and saving passwords or biometrics (or important documents) on the cloud is just giving them away for free.
Don’t buy a keg for your party. Kegs almost always cost more than cans (by ounce) and are a hassle. Cans make more sense in every way.
Esthetician here. This one is to my melanated people. Despite what you think you know…WE ABSOLUTELY NEED SUNSCREEN! Your skin mirrors exactly what you feed your body. And lastly, you absolutely do need monthly facials—no matter who you are. It’s not some sort of luxury self care trend. It is required. And please stop jumping on TikTok shop buying into every trend you see. Your skin is largest organ, start treating it as such. If all fails and come see me. You’re safe here.
Don’t order a drink from Starbucks within the first week of it dropping. Well to be safe these days make it two weeks lol. Your baristas do not know the recipes well enough. If you knew the training and how the recipes don’t all follow the same logic like they used to- you’d understand why this happens lol but yeah. Wait until baristas get it down.
Wear nitrile gloves and keep your hands away from your face. Contact dermatitis sucks.
This seems very, very specific. I do wear nitrile gloves for some jobs, but for everyday life? Just plain silly.
Perfume / Cologne is not worth what it cost you. Buy the dupe.
You'll get better photos if you just ask the person to take the photo instead of trying to sneak/take it without their knowledge. So many times I threw up the middle finger or made an 'ugly face' to someone I see trying to zoom in on me from across an area. Then they get mad at ME lmaoo
Former military here:
Anyone looking to join or are on the fence about it, just know, if my autistic [behind] could do it, you’ll be aight…..
It’s the best decision I ever made in my life
Until the latest US lunatic president decides to start a war in some third world he'll hole yo boost his popularity.
If you work cash in retail, you can "scan" items. Especially if you're serving a parent buying diapers, food etc.
I hate these thieves they cause more problems than they think,, that is if they think : Offsetting Loss: Stores lose money on stolen inventory.Higher Markups: Retailers raise prices on everyone else to cover these losses.Inflationary Pressure: Essential items like diapers and food become more expensive for paying customers.Product ShortagesInventory Distortions: The store's computer thinks an item is still on the shelf when it is actually gone.Delayed Reorders: Automatic ordering systems fail to trigger new shipments.Empty Shelves: Honest shoppers find items out of stock when they try to buy them. They should be sued enough to cover all costs they caused
No one cares if you talk loudly in a museum or library. Dont be a jerk, but you can have a normal conversation without whispering
Which is why I no longer go to libraries. I miss the quiet back when you were expected to behave yourself for the courtesy of others.
