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TechRadar
TechRadar
Sead Fadilpašić

THE TRUTH ABOUT: Eurostar chatbot security flaws almost left customers exposed to possible security threats - Caught on Camera

Eurostar TechRadar
Eurostar.
  • Pen Test Partners found flaws in Eurostar’s AI chatbot, including weak validation and HTML injection
  • Eurostar says customer data was never at risk; vulnerabilities have since been mitigated
  • Palo Alto warns rapid AI adoption expands cloud attack surfaces via misconfigurations and non‑human identities

Eurostar's recently-introduced AI-powered customer support chatbot was marred with cybersecurity vulnerabilities that opened the doors to a multitude of potential risks, experts have warned.

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