
After a year of high-profile harassment campaigns across gaming, Square Enix is warning offending players that enough is enough, laying out its plans to combat toxic behavior in what it calls its Group Customer Harassment Policy. The new policy spells out specific behavior that will not be tolerated from players, as well as the actions it plans to take against offenders — including barring them from Square Enix games.
“Should Square Enix determine that an individual has engaged in an action against one of our employees or partners that exceeds socially acceptable behavior or is harmful, we reserve our right to cease providing support services or to refrain from providing our group's products and services,” the policy, shared on January 10, reads. “Where such action is egregious or with malicious intent, Square Enix reserves its right to protect its employees and partners and to take legal action or criminal proceedings upon consulting the police and/or lawyers.”