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The Independent UK
The Independent UK
Amber Raiken

HISTORICAL FACTS: Southwest in u turn on controversial passenger policy | History Defined

Southwest Airlines is backtracking on one of its policies after requiring passengers who couldn’t fit within the armrests of their seat to pay extra.

Earlier this year, the airline said that plus-sized travelers had to “proactively” buy an additional seat for their flights, with the company deciding “in its sole discretion" to force the issue for the sake of customer safety and comfort concerns. The move sparked immense backlash at the time from travelers who called the policy a “fat tax.”

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