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THE TRUTH ABOUT: 111 org | History Defined

Why NHS 111 call handlers are quitting their jobs in large numbers

A survey of more than 200 staff cited the volume of calls, staff shortages and aggressive callers as the worst challenges they faced in the job

The Independent UK

From coughs to chickenpox: the common nursery illnesses every parent should know

Nurseries can be a breeding ground for infections

The Independent UK

Officials warn against using AI chatbots when seeking mental health support

‘During the festive period, I know Christmas can affect mental health in lots of different ways’

The Independent UK

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NHS’s top A&E doctor urges people to use 111 services this winter

It is estimated that up to two-fifths of A&E attendances are avoidable or could be better treated elsewhere, according to NHS England.

The Independent UK

Women in England with ‘worrying’ breast lumps to be referred directly to specialists

Trial forms part of government plans to expedite referrals for patients with cancer symptoms

The Guardian - UK

How to get mental health help fast in the UK as NHS announces 111 phone line

Staff handling the calls will be able to organise face-to-face community support for patients or guide them to other services

Evening Standard

People in mental health crisis in England can now call NHS 111

Change to single phone line for 24-hour support hailed by experts, though NHS leaders say 111 already stretched

The Guardian - UK

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Streeting urges patients to ‘bear with’ GPs as outage sparks major disruption

The Health Secretary posted on X, formerly Twitter, saying his department is ‘working closely with colleagues across Government’.

The Independent UK

GPs and pharmacies hit by global IT outage disrupting appointment bookings and prescriptions

IT issues are affecting the majority of GP practices in England, the NHS has said

The Independent UK

NHS 111 operator Totally to slash costs as third-party healthcare suppliers struggle

It comes just days after the company behind the NHS’s GP at Hand app collapsed

Evening Standard

Warning signs of 'easily spread' infection as festival goers urged to take care

Health expert have urged festival goers to take care and be on the lookout for warning signs of infectious diseases as measles are on the rise in the UK and Europe

Daily Mirror

State of emergency declared in Auckland but worst of rain over

The worst weather appears to be over for Auckland, but the city remains under a local state of emergency after a day of torrential rain.

Newsroom.co.nz

Liver cancer symptoms to look out for including key warning signs in your tummy

Over 6,000 people in the UK are diagnosed with the disease each year, but many of the symptoms are very common and can often be caused by other conditions

Chronicle Live

Measles symptoms: Seven key warning signs of highly infectious disease after UK outbreak

The UK Health Security Agency has warned parents to check their children are up to date with MMR vaccinations after an outbreak of 49 measles cases so far this year across Britain

Daily Mirror

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Manchester Evening News

Shingles signs and symptoms after Holly Willoughby forced off This Morning by painful infection

It's estimated that around one in every four people will have at least one episode of this illness during their life

Manchester Evening News

The Greater Manchester A&Es where thousands of patients waited more than 12 hours

Five NHS trusts across the region saw patients waiting over 12 hours to be admitted, transferred or discharged

Nottingham Post

Shingles symptoms as Holly Willoughby is struck down with condition

The infection, which causes a painful rash, is caused by the same virus as chickenpox.

Chronicle Live

Millions of calls to NHS 111 dropped last year as average time to answer stretches to 25 minutes

Almost one in five callers to NHS 111 gave up before speaking to anyone, according to new research released today

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The Independent UK

Almost four million calls to NHS 111 dropped amid long waits – analysis

Some 3.7 million calls to the helpline – equivalent to more than 10,000 a day – were abandoned, research shows.

Liverpool Echo

Woman, 24, died after having cold and flu symptoms

She called 111 to discuss her symptoms but was told it was likely acne as she had red bumps on her face

Manchester Evening News

NHS gives urgent warning to anyone taking medication ahead of Easter weekend that could have 'serious consequences'

The important deadlines you need to know if you take medications

Manchester Evening News

The fatal illness that a third of Mancunians can't name a single symptom of

What you should know as two thirds of people in Manchester say key symptoms would stop them going to their GP

Evening Standard

‘Please get the flu jab’ urges Londoner, 26, hospitalised in intensive care after virus led to pneumonia

Olly Browning’s warning comes as flu patients in London hospitals rose elevenfold in the space of a month

Wales Online

Student unable to eat for two years after capsizing in dirty water while rowing

Kira Roberts, 23, was throwing up 40 times a day and hasn't eaten a normal meal since Christmas Day 2020

Daily Mirror

Rower claims 'dirty' river gave her condition that makes her sick up to 40 times a day

Kira Roberts, 23, was left in a lot of pain after dropping from 73kg to 45kg and says her life has 'been put on hold' after contracting the traumatic condition

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Bolton NHS Foundation Trust

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