Hybrid cars may not be the green machines they seem Claims that hybrid vehicles are as environmentally friendly as electric cars may be confusing Australian buyers, according to a report into 'greenwashing'. AAP · Sep 23, 2023
EnergyAustralia in court for alleged misleading conduct One of Australia's biggest energy providers is in the ACCC's firing line for allegedly misleading customers and breaking an industry code. AAP · Sep 22, 2023
Former Qantas chief Alan Joyce paid $21.4m for final full year in charge Annual report reveals huge pay deal but also says former CEO could lose some of the packet due to ‘clawback’ provisions The Guardian - AU · Sep 20, 2023
Qantas may cancel half of Joyce's $21m golden handshake Qantas chairman Richard Goyder says customers have lost trust in the airline and flagged action on executive salaries, which could cost Alan Joyce millions. AAP · Sep 20, 2023
Positive outlook for local and export gas supplies for early 2024: ACCC The outlooks for both local and export supplies of gas are positive for the early months of next year, according to the Australian Competition and Consumer Commission inquiry’s September report. The Conversation · Sep 19, 2023
Can I get a refund? After I cancelled a gym membership via email, they debited $700 from me Australian consumer law can help you, writes policy professional Kat George. Making it difficult to cancel is what advocates call a ‘dark pattern’ The Guardian - AU · Sep 16, 2023
A Dating Site Has Been Accused Of ‘Entrapping’ Singles And Creating A Toxic Membership Cycle Popular dating website eHarmony is being sued by the Australian Competition and Consumer Commission for "entrapping" its users. Pedestrian.tv · Sep 8, 2023
Qantas in crisis: Alan Joyce has departed but the airline still has plenty of baggage Qantas’ board is hoping Vanessa Hudson’s ascension will wipe the slate clean. But there are five big issues still plaguing the airline The Guardian - AU · Sep 5, 2023
Alan Joyce quits immediately as Qantas CEO following tough week for airline Beleaguered airline chief executive brings forward retirement by two months stating ‘the company needs to move ahead with its renewal as a priority’ The Guardian - AU · Sep 4, 2023
Qantas board urged to withhold bonuses of Alan Joyce and senior executives Shareholders’ Association chief says an immediate response is needed if the airline is serious about restoring public trust The Guardian - AU · Sep 4, 2023
Qantas concedes reputation ‘hit hard on several fronts’ will take time to repair Airline says it can ‘hear and understand’ community’s disappointment after ACCC alleged it sold tickets to cancelled flights The Guardian - AU · Sep 4, 2023
‘Everybody has a Qantas horror story’: run of negative headlines brings Flying Kangaroo down to earth Alan Joyce’s airline portrayed itself as a second home for passengers, but as complaints soar is the brand now toxic? The Guardian - AU · Sep 2, 2023
Afternoon Update: rental price pain worse than GFC; calls for Qantas fines; and India employs people to make monkey sounds Households are spending 55% more on housing than they were in June 2005 The Guardian - AU · Sep 1, 2023
Qantas should be fined ‘hundreds of millions’ if guilty to send message to companies, ACCC says Watchdog chair Gina Cass-Gottlieb wants to deliver new record penalty in case alleging Qantas sold tickets for already cancelled flights The Guardian - AU · Sep 1, 2023
The Independent UK · Aug 31, 2023 Airline accused of selling tickets on more than 8,000 flights that had already been cancelled Watchdog has accused carrier of ‘false, misleading or deceptive conduct’
The Guardian - AU · Aug 31, 2023 Afternoon Update: airports back ACCC’s legal action against Qantas; four killed in Victoria crash; and Mitch McConnell freezes again Consumer watchdog accuses airline of false, misleading or deceptive conduct; plus soldiers hospitalised in second NT military accident
The Guardian - AU · Aug 31, 2023 Qantas cancelled flights partly to retain takeoff and landing slots at Sydney airport, ACCC claims The competition watchdog’s allegation follows Qantas executives’ denials of so-called ‘slot hoarding’ at two parliamentary hearings
The Guardian - AU · Aug 31, 2023 Qantas cancellations: ACCC taking airline to court alleging it sold tickets for planes that would never fly Australian consumer watchdog launches legal action against Qantas alleging it engaged in false, misleading or deceptive conduct
The Conversation · Aug 29, 2023 Flying under the radar: Australia's silent and growing competition crisis Australia has long had far less competition in consumer markets than the US.
The Guardian - AU · Aug 23, 2023 Cost-of-living crisis: Albanese government launches taskforce to review competition in bid to ease pressures Panel’s appointment comes as Woolworths reports rise in net annual earnings to $1.6bn, a day after Coles posts $1.1bn profit
The Guardian - AU · Aug 20, 2023 Qantas accused of misleading conduct over advertising flight own sales staff could not find Airline denies misleading conduct after customer was unable to find flight to London for advertised $2,455 return price
Windows Central · Aug 16, 2023 Dell Australia fined a whopping $6.5 million for placebo discounts on monitors Dell Australia was found to be presenting falsified discounts on its website for add-on computer monitors. As a result, the Federal Court fined the company a whopping 6.5 million US dollars.
PC Gamer · Aug 16, 2023 Dell walloped with $6.5M fine for fake monitor discounts Dell's price cuts aren't quite what they seem, who'd a thunk it?!
Tom’s Hardware · Aug 15, 2023 Dell Fined $6.5M for Exaggerating Web Store Monitor Bundle Discounts Dell Australia has been fined AU$10 million (US$6.5 million) for misleading strikethrough discount bundle pricing offered to buyers with a computer in their web store cart.
The Guardian - AU · Aug 14, 2023 Car park fees and other charges kept Australia’s big airports profitable during Covid recovery Airports lost money on aviation operations between 2021 and 2023 but car parking remained a huge source of income