'Abandoned': insurance fight erupts over pensioners' written-off bus Lions Club volunteer says bus could have been repaired, but independent ombudsman finds in insurer's favour. Newcastle Herald · Sep 5
Mortgage offset account errors mean some Australians are owed thousands of dollars. Are you among them? Asic review finds banks repaid millions to borrowers who unknowingly paid too much interest on their home loans The Guardian - AU · Jul 28
A Melbourne woman lost $646,035 to a romance scam. Should banks and dating apps be forced to refund victims like her? The Albanese government says Australia will have the ‘world’s toughest anti-scam laws’, but consumer advocates fear they’re lacking The Guardian - AU · Jun 21
The Coaches Have Spoken: AFCA Board Voices Support for Key Changes to College Football Playoff The future of the CFP will be formally discussed this summer. Sports Illustrated · May 6
Coaches group supports earlier CFP finish and proposes changes to accomplish that The American Football Coaches Association is proposing the elimination of conference championship games and other changes as part of its non-binding recommendation for the College Football Playoff to be completed by the second Monday each January The Independent UK · May 6
While Rick waited for his insurance payout, mushrooms sprouted in his flooded Victorian home. He’s not alone Exclusive: Insurance complaints are at record levels as Australian industry struggles with delays on ‘everyday’ claims The Guardian - AU · Apr 20
Why doesn’t travel insurance cover war? You might think it was exactly the kind of scenario you’d buy travel insurance for in the first place. A major, unforeseen international event causes travel chaos. The Conversation · Mar 3
‘No empathy’: Australian banks under fire for failing customers in hardship Banks have continued to dismiss thousands of requests for help despite facing regulatory action enforcing their obligation to work with struggling clients The Guardian - AU · Oct 31, 2025
Australian banks ignore thousands of customers’ hardship requests Exclusive: Automated systems have generated ‘cookie cutter’ responses that fail to account for individual circumstances, financial ombudsman says The Guardian - AU · Oct 18, 2025
How to Choose the Right Legal and Mortgage Support If you’re wondering how to choose the right legal and mortgage support, this guide is for you. inkl · Aug 11, 2025
NCAA Considers Rule Change To Address Fake Injuries Learn about the proposed NCAA rule change to address fake injuries in college football. Top News · Feb 6, 2025
Want your loved ones to inherit your super? Here’s why you can’t afford to skip this one step What happens to our super when we die? Most Australians have superannuation accounts but about one in five of us die before we can retire and actually enjoy that money. The Conversation · Feb 3, 2025
Australia’s crackdown on scams could cost digital platforms and banks more than $100m Treasury has estimated how much industries, including telecommunications, social media and banks, will likely need to fork out The Guardian - AU · Jan 4, 2025
Not just Cbus: 10 largest super funds had thousands of complaints over death and disability claims Data from the financial watchdog strongly supports Asic’s claim ‘there is a systemic issue’ across the superannuation sector, advocate says The Guardian - AU · Nov 19, 2024
The Guardian - AU · Nov 6, 2024 Banks and social media companies to be fined over scams under new Australian laws touted as ‘strongest in world’ Telecommunications companies, social media and banks could face penalties of up to $50m
The Conversation · Oct 18, 2024 Could a recent ruling change the game for scam victims? Here’s why the banks will be watching closely In Australia, it’s scam victims who foot the bill for the overwhelming majority of the money lost to scams each year.
The Guardian - AU · Sep 13, 2024 Scam victims to be compensated under Labor plan to fine banks and social media platforms $50m Measures would see companies failing to meet anti-scam obligations forced to pay compensation, government says
AAP · Jul 31, 2024 Scams help push financial complaints to record levels Financial complaints have reached a record high after disputes to the ombudsman service went up a further nine per cent to more than 105,000 in 2023/24.
The Guardian - AU · Jun 19, 2024 I’m a CFA volunteer – and as firefighters we have to put community safety above politics A threat by some volunteers to refuse to fight fires on renewable energy developments undermines the trust placed in us to protect lives and property
The Guardian - AU · May 22, 2024 ‘Insidious and unsavoury’: how private debt collectors push vulnerable Australians to breaking point Victims say they have been subjected to constant phone calls, harassment of friends and family members – and even misleading and false threats
The Guardian - AU · May 22, 2024 Know your rights: what to do if you receive a call from a debt collector As the cost-of-living crisis drives more people to financial stress, it helps to understand the rules that cover debt collecting
The Guardian - AU · May 20, 2024 Why Guardian Australia is investigating the private debt collection industry When everyday Australians go to the wall, private debt collectors step in. In a cost-of-living crisis it’s vital to scrutinise the industry
The Guardian - AU · Jan 19, 2024 ‘I broke down and cried’: scams are rampant in Australia – and victims feel helpless to stop them Banks criticised as fraudsters cut through ‘patchwork’ regulations – even scamming a financial watchdog executive
AAP · Jan 8, 2024 Financial complaints surge as cost of living bites Australia's financial dispute resolution scheme has received a record 100,000 complaints as scams, claim issues and rising prices loomed over Australians.
Sports Illustrated · Dec 6, 2023 Wyoming’s Craig Bohl Announces Retirement After 10 Years as Head Coach The Cowboys’ coach is ending his career after a decade with the program.