RARE PHOTOS: 3 - The Real Truth

Everything ‘is on the table’ as Southwest Airlines CEO tries to prevent another meltdown

Southwest Airlines has hired an outside firm to figure out what it needs to prevent another cancellation meltdown like the one over the holidays and “everything that we need to do to mitigate risk is on the table,” CEO Bob Jordan said Thursday.

Tribune News Service · Jan 13, 2023

Wall Street investors shrug off Southwest Airlines’ holiday meltdown

Southwest Airlines has regained most of the value it lost on Wall Street when its operations cratered in late December and left hundreds of thousands of passengers without flights around Christmas.

Tribune News Service · Jan 10, 2023

Can airline darling Southwest recover from a holiday meltdown of its own making?

Simon Calder loves the carrier that Herb Kelleher founded in Texas in 1971. But there are limits

The Independent UK · Jan 9, 2023

As Southwest Airlines recovers from one meltdown, how does it prevent another?

Reeling from one of the worst months in company history, Southwest Airlines leaders are trying to figure out what options there are, if any, to prevent another cancellation meltdown.

Tribune News Service · Jan 5, 2023

Capitol Hill promises even more scrutiny for Southwest Airlines - Roll Call

Southwest Airlines will be subject to Senate scrutiny after canceling more than 70 percent of its flights the day after Christmas.

Roll Call · Jan 5, 2023

Southwest Airlines apologizes and then gives its customers frequent-flyer points

Southwest Airlines says it will award the travelers who were caught in the surge of canceled flights during the holidays 25,000 frequent-flyer points, an award worth more than $300 in flights.

WEKU · Jan 4, 2023

Southwest apologizes, gives customers frequent-flyer points

Southwest Airlines is trying to fix its relationship with travelers who got stuck by canceled flights over the holidays

The Independent UK · Jan 4, 2023

Southwest resumes ‘normal’ Friday schedule after meltdown

Southwest Airlines resumed a normal flight schedule Friday morning after more than a week of canceled flights and disappointed travelers.

Tribune News Service · Dec 30, 2022

Southwest Airlines promises stability after mass US cancellations

US Department of Transportation vows to investigate Southwest Airlines for cancellations following severe winter storm.

Al Jazeera · Dec 29, 2022

Holiday meltdown exposes Southwest Airlines’ technology woes

Passengers across the country waited in airports this week while Southwest Airlines’ operation crumbled, because it couldn’t get pilots and flight attendants assigned to flights.

Tribune News Service · Dec 29, 2022