British Gas pledges to focus on customers after being overtaken by Octopus CEO of owner Centrica says service will be ‘my obsession’ as profits slump by a third to £2.3bn The Guardian - UK · Feb 20, 2025
Centrica sees earnings in British Gas supply arm more than halve in 2024 Centrica said underlying earnings in its British Gas energy supply division tumbled to £297 million last year from £751 million in 2023. Evening Standard · Feb 20, 2025
Martin Lewis shares ‘urgent’ advice to beat energy bills as ‘80% are overpaying’ Customers of British Gas, EDF, E.on and more have been warned directly The Independent UK · Feb 12, 2025
Why having your thermostat in the hallway could be costing you – and other heating mistakes Households could make significant savings by following these rules The Independent UK · Feb 7, 2025
The tiny Hive Thermostat (2024) has made heating my home far more efficient - and it looks great, too Watch out Nest - Hive's new smart thermostat is heating things up. TechRadar · Feb 1, 2025
Octopus overtakes British Gas as the UK's biggest household energy supplier Disruptor now has 23.7% of the domestic market, just ahead of its former state owned rival Evening Standard · Jan 17, 2025
Octopus overtakes British Gas as Britain’s largest household energy supplier Company grew share of market to 23.7% of households in Great Britain by end of 2024, says Cornwall Insight The Guardian - UK · Jan 17, 2025
Best and worst energy firms revealed as customer choice slowly returns British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which? Evening Standard · Jan 17, 2025
Best energy firms named and the worst shamed as advice issued to ‘shop around for cheaper deal’ British Gas, Scottish Power and Ovo Energy languish at the bottom of the annual rankings compiled by Which? The Independent UK · Jan 17, 2025
How to reset your boiler when it locks out – why it happens and an easy expert-approved step-by-step to fix it Is your heating not coming on? Your boiler could have gone into ‘lock out’ Ideal Home · Jan 12, 2025
'Outlier' UK has 'concerningly low' gas levels amid winter freeze, energy giant warns THE UK’s gas stores have fallen to “concerningly low” levels amid freezing cold temperatures, the owner of British Gas has said ... The National (Scotland) · Jan 10, 2025
UK gas reserves plunge to ‘concerning’ low with just a week of supply left Centrica said the UK now has less than a week’s worth of demand for gas in store Evening Standard · Jan 10, 2025
UK gas storage at concerningly low levels, says Centrica The company, which owns energy supplier British Gas, said the UK now has less than a week’s worth of demand for gas in store. The Independent UK · Jan 10, 2025
Is it cheaper to leave your heating on all day? The official answer plus the exceptions you need to know about There's plenty of debate on whether you should leave your heating on low all day – this is what you need to know Ideal Home · Jan 6, 2025
The Guardian - UK · Jan 3, 2025 ‘Astonishing and appalling’: British Gas battles customer anger over energy bill struggles Complaints ratio for Britain’s biggest energy supplier is almost three times higher than its rival Octopus Energy
The Guardian - UK · Dec 10, 2024 British Gas owner hands investors £300m as customers face soaring bills Campaigners criticise Centrica, saying it has made more than £7bn in profits since start of energy bills crisis
The Guardian - UK · Nov 25, 2024 Further chilling tales of nightmare utility companies to make you scream A horror story in three acts as more readers do battle with their energy providers …
Evening Standard · Oct 29, 2024 British Gas writes to older customers in benefit drive after winter fuel row The power firm said it is encouraging customers to take up pension credit, which could make them eligible for Government winter fuel payments.
The National (Scotland) · Aug 23, 2024 ‘Disgraceful’: Ofgem boss says bill hikes allow energy firms to make ‘small profit’ THE BOSS of Ofgem has been slammed as “disgraceful” after explaining that the reason the price cap is being lifted by 10 per cent is to allow…
The Guardian - UK · Aug 5, 2024 Energy firms pile on the agony for the vulnerable EDF and British Gas have added to the grief and suffering of the bereaved and sick
The Guardian - UK · Aug 3, 2024 Energy customers urged to switch to beat winter fuel payments changes UK suppliers’ new fixed-rate tariffs could keep household bills down – and beat forecast energy cap rise
The Independent UK · Jul 25, 2024 Katarina Johnson-Thompson: ‘France will always have a special place in my heart’ The heptathlon world champion looks to follow in the footsteps of Jessica Ennis-Hill and add the missing piece – an Olympic gold – to a glittering career
The Guardian - UK · Jul 25, 2024 British Gas profits slip from record highs as energy market ‘normalises’ UK’s biggest energy supplier reports first-half operating profits of £159m, down from nearly £1bn a year ago
The Guardian - UK · Jul 25, 2024 Post Office management were ‘thugs in suits’, former Lib Dem leader Vince Cable tells inquiry – as it happened Cable agrees with characterisation of leadership at state-owned body when he was business secretary from 2010-15 in testimony to hearings on Horizon IT scandal
The Guardian - UK · Jun 24, 2024 EDF, Utilita and British Gas rated worst energy suppliers for customer service Service ratings across energy sector between January and March among lowest ever, says Citizens Advice